• Responsible for quality and collections of $300 million portfolio.
• Responsible for policies and procedure regarding the financial investigation of customers and extension or reductions of credit lines and overall collections.
• Conduct timely updates and make updates in the system to reflect any necessary changes to the credit scoring system.
• Oversee relationships between Operations, Sales and Credit personnel to ensure that all credit escalations are resolved in a timely fashion.
• Work with Treasury and Planning departments to establish cash collections goals.
• Monitor customer contracts to ensure performance and compliance levels.
• Establish the bad debt reserve and the analysis of risks.
• Prepare weekly and monthly management reporting to measure departmental performance to established benchmarks and metrics.
• EMPLOYMENT EXPERIENCE (CONT'D)
• Responsible for presenting formal monthly A/R Presentation (PowerPoint) to Sr. Management Team.
• Able to communicate effectively with internal and external clients via phone to answer inquiries and explain high risk conditions requiring their processing instructions and/or approval decision.
• Responsible for developing department SOP's and Work Instruction Procedures
• Negotiate the resolution of collection matters, third party collections agencies and legal counsel, as necessary.
• Improved cash collections by 30%.

Manager of Credit and Collections

• Responsible for the functional operation of the Financial Services Department comprising the areas of Credit, Collections and Accounts Receivable.
• Develop department budget, goals, objectives, collection targets and KPI's.
• Prepare and present Monthly A/R Reports and results to Executive Management.
• Oversee Month end closing process in compliance with GAAP and J-Sox.
• Represent Company at Quarterly Association Meetings (MEMA).
• Improved Past Due Ratio by 52% over prior years.
• Increased Credit Approval Efficiency by 40%.
• Implemented Project upgrade of the GetPaid Collections Software within budget.
• Responsible for developing department SOP's and Work Instruction Procedures.
• Implemented 3rd Party Payment Policy - to prevent illegal wire transfer payments.

Financial Services Manager

• Responsible for planning, organizing and directing general credit and accounts receivable function.
• Improved year end receivables 20% over prior year, with 25% less employee resources and reduced DSO by 3 days.
• Established weekly and monthly cash collection target goals.
• Reconciled Age Trial Balance with the General Ledger.
• Analyze and post journal entries.
• Improved and maintained Company Dunn and Bradstreet Ratings performance.
• Implemented Credit Application Approval Process:
• Designed to obtain Credit Applications or Sales Contracts on all customers and Personal Guarantees, where applicable.
• Process and verify submitted information.
• Establish credit terms and credit limits.
• Prepared annual employment performance and salary reviews.
• Implemented 3rd Party Redelivery Distribution Program.
• Assisted in implementing EDI systems.
• Participated on several committee assignments designed to implement new A/R systems and order to cash processes.

Sr. Credit Manager

Find out detailed information about Arthur Golden,  in WEST COVINA

Arthur Golden: in WEST COVINA

Arthur Golden

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