Ashley Ponder: Merchandising and Marketing Coordinator in Gilbert, AZ

Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends. Created sales strategies to promote advertising offerings and motivate larger deals. Increased Conversion Rate by up to 80% Managed all promotions on the site, worked collaboratively with Design and SEO. Spearheaded numerous projects to make the website better for users Developed new private label product lines and collections

Developed, implemented and monitored programs to maximize customer satisfaction.Improved service quality and increased sales by developing a strong knowledge of company's products and services.Interviewed, hired and trained new quality customer service representatives Successfully managed the activities of 40 team members in multiple locations. Increased Revenue by 66% within first year Achieved a 96% customer satisfaction rating, highest third party rating for any retailer in our industry The team I managed was ranked #3 Best Place to Work in AZ by the Phoenix Business Journal Winner of Select Blinds prestigious "Employee of the Year" 2014