Azhar Shaikh: EXECUTIVE-TECHNIAL SUPPORT in Mumbai, MH

• Working as an Onsite Engineer where I provide solution and act as consultant for their Apple product infrastructure for firms such as Republic TV, VMware, Amazon, Fire eye, Yahoo, Wadia International Centre (NWS) • Managing inventory of the machine, parts, talking with the vendor about the accessories which will be helpful to the client. • Managing team member and scheduling meeting for the client. • Providing feedback to team member about the performance with respect to client report. • Working with sales team as Technical Pre sales for companies like cultural machines and various media company. • Managing Asset.

• Worked as Technical support for the interior designing team as well contributed to work as sales Consultant. • Here I used to support the team of designer with the thing related to L1 Support such as connecting their printer, managing the backup of the devices and helping them with network issues. And as a sales consultant I helped my client to find their best residing place for the value of money. Technical Skills and Certification: • CCNA • AWS • A+ N+ • Office Automation • Office 365 • Microsoft Office • Google suite • Skype for business • Active Directory • Outlook 2010, 2016 • Service now • Blue Jean • Summit • Resolve • Zoom • Skype for Business • Cisco Codec • GXS Operating System: • Windows XP, 7, 8, 10 • Mac OS X • iOS • Android Other Skills: • Team Management • Vendor Management • Asset Management • Pre-Sales Consultant • Project Handling • Operations Handling Awards:

• Develop a strategy the team will use to reach its goal • Provide any training that team members need • Communicate clear instructions to team members • Listen to team members' feedback • Monitor team members' participation to ensure the training they are being provided is being put into use, and also to see if any additional training is needed • Manage the flow of day-to-day operations • Create reports and update the company on team progress. • Suggest and organize team building activities • Attend company VIP support calls • Monitor server and Update patches • Asset audit and management to keep track of assets and expired date of assets • Vendor management and providing the best budget to company. • Planning and executing project on timely manner and providing updates as and when accomplished. • Manage user from Active Directory (Client) • Team Member managed - 40