Benjamin Cortez: Social Media Manager in chino, CA

Maintain visual representation of brand image. Manage content creation and production.

Work with photography, planning, and the art department to ensure visual integrity of promotions and product launches. Schedule and organize customer email data for optimal audience(s) and send times. Maintain communication with affiliates to ensure promotions were up do date on all promotional channels. Maintaine product, meta, and brand descriptions for SEO.

Processing customer returns/exchanges as well as large vendor returns. When product is out of date, damaged/defective, vendor is contacted and the product is exchanged.