Benjamin Mata: Account Director in San Diego, CA

* Developed strong account flow and sales leading to an increase in over $450k in revenue over previous fiscal year. * Solely created and managed creative, targeted outbound marketing strategies to engage new and current customers. * Utilized skills in CRM mapping to transition and onboard Zoho Suites to manage client portfolios, bookkeeping, sales flow, and inventory to meet production goals.

* Achieved average of 36% account growth and $200k in gross sales annually by targeting specific efficiencies. * Implemented and mapped customized Zoho CRM, related suites and third party software to manage client portfolios, bookkeeping, sales flow, and inventory to meet production goals. * Developed market strategies to engage current customers and new prospects to continually grow with a dynamic market. * Engaged with the community by hosting and developing new events to create more brand recognition.

* Managed the connection between customer and operations to ensure positive delivery of product and experience. * Developed and managed an operating budget to ensure maintained performance against income goals. * Established, enhanced and monitored performance reporting systems through internal and public customer reviews to ensure positive correlation in performance and customer satisfaction were exceeded.

* Lead SaaS and customer network marketing campaign sales for Brokers, Realtors, and Mortgage Lenders. * Researched and developed customer markets to lead strategic marketing campaigns in specific nationwide territories. * Provided accurate market analysis of select territories to implement quality marketing strategies. * Engagement of existing customers and prospects to maintain nurturing relationships for a robust customer database.