Brian Young: Operations Manager in Arvada, CO

Achievements: • Quick promotion, Strong sales numbers Responsibilities: • Sales and Marketing Management - Increased sales by continuously reinventing our programs and offerings to stay current and fresh. Trained staff to ensure they could provide best choices and packages for customers. • Special Events Management - Created, implemented and marketed customer interest programs. Directed and staffed volunteers and staff for all competitions. Booked and staffed all scheduled groups. Created, scheduled and staffed all instructional programs. Created contracts and booked contract workers as necessary. • Employee Management - Included hiring, training, firing, discipline, praise, annual reviews, and determination of pay and scheduling of 15-20 employees. Oversaw the recruitment and training of volunteers. • Purchasing Management - Controlled procurement of all retail and non-retail goods. Researched industry trends to keep retail shop current. Negotiated pricing with vendors.