Caterina Holmes: in Winter Park, FL

Responsible for maintaining customer service relations with 15+ national account groups. Managed contract compliance and internal audits for FreshPoint Distribution Centers and Produce Partners for various national account groups. Developed and maintained project schedules to ensure efficient project standards. Supported web-based and client distributor implementations through data gathering, conversion, customization and consolidation. Regularly prepared analytical reports by collecting, analyzing and summarizing business trends. Assisted in gathering data and building reports for quarterly business reviews and requests for proposals. Contributed to overall team effort by proactively addressing customer requests, business analyses, and information gathering/sharing.

Procured various commodities, specializing in local goods and key high-volume items for foodservice accounts. Maintained quality and cost of product, margin management, shrink protection, and compliance with food safety standards. Analyzed inventory usage and assessed sales trends. Sourced product in a time-efficient manner. Conferred with sales to meet customer preferences and specifications.

Account Coordinator, Edit Specialist and Closer in sales department. Managed several foodservice accounts and daily sales order edit. Streamlined and improved the efficiency of the order edit, increasing fill rate and reducing keying errors. Used AS400 and Access to enter and monitor customer purchase orders, and to run sales queries.

Assisted and second shot at photo shoots and weddings. Managed clerical duties including creating and delivering contracts, organizing custom packages, billing and invoicing, and managing the calendar. Created marketing materials and managed client relations. Attended networking events to build business opportunities and maintain productive professional relationships.

Assisted in the establishment of the store’s concept and set-up. Supervised store operations and assisted in merchandise procurement. Generated repeat business by delivering exceptional customer service, and proactive client engagement. Developed client base through personalized communications and social media marketing. Received and merchandised new products; rotated displays and merchandise to feature new products and boost sales. Trained new associates on POS system and key sales tactics.

Completed daily point of sale opening and closing procedures. Engaged and interacted with customers to create positive shopping experiences and drive revenue growth. Rotated merchandise and displays to feature new products and promotions. Cultivated relationships to develop a client base through personalized styling and interactions. Proactively engaged with clients through personalized communications.

Seasonal Summer Sales Associate in Southampton, East Hampton, and Westhampton, NY.