Chrissy Noack: Assistant Product Manager, Sevylor Water Rec in Denver, CO

•Report directly to Sr. Global Marketing Director •Proactively identify, develop and implement global product strategies that lead to category growth •Manage the Sevylor brand while being the main point of contact •Prepare and present business plans to justify new global product opportunities and lead a cross-functional team involving sourcing, engineering, sales, finance, purchasing and creative through the development process •Approve product launches that include product specifications, packaging, promotions and marketing collateral •Develop pricing strategy to ensure competitive product positioning while balancing company objectives and customer satisfaction •Attend tradeshows and talk to customers to demonstrate products, explain features, and generate orders •Visit factories in China to finalize product before mass production •Present and effectively deliver information to upper management and retail buyers

•Manage the Sevylor brand while being the main point of contact •Proactively identify, develop and implement global product strategies that lead to category growth •Prepare and present business plans to justify new global product opportunities and lead a cross-functional team involving sourcing, engineering, sales, finance, purchasing and creative through the development process •Approve product launches that include product specifications, packaging, promotions and marketing collateral •Develop pricing strategy to ensure competitive product positioning while balancing company objectives and customer satisfaction •Attend tradeshows and talk to customers to demonstrate products, explain features, and generate orders •Visit factories in China to finalize product before mass production •Present and effectively deliver information to upper management and retail buyers

•Support the Global Category Manager with planning, developing and launching new and improved products to grow the tent/shelter category •Set up new Part Numbers using SAP •Review new product samples •Maintain a master execution sheet, which kept track of new products as they moved through the development stages

Customer service professional at an international travel company able to handle a high call volume in a fast paced environment while providing quality service with minimum supervision and increasing sales • Manage over 50 accounts per day to resolve issues in a timely and cost effective manner • Confer with customers over the phone to provide information about the product, open and close accounts, and obtain details about complaints in order to resolve them or investigate alternatives to ensure satisfaction • Analyze data in Excel to develop and implement sales plans and marketing initiatives to increase sales • Support Texas sales department of 12 people to promote growth in customer numbers • Increase sales by an average of 6% every 6 months • Review insurance policies and provide guidance on coverage options, costs, and benefits

Marketing/event planning support at an outdoor shopping mall assisting to increase traffic into stores • Wrote creative content for family holiday events used for brochures and on company website • Monitored events to ensure customer satisfaction and to resolve any problems that may arise • Scheduled entertainment acts and finalized contracts

Supported event planning team consisting of 3 people with administrative tasks • Maintained database integrity by registering attendees and merging information from databases to create labels, nametags, memos, etc. for events with up to 300 attendees • Maintained and updated a master event calendar • Prepared invoices, letters and other documents using database or word processing software • Assisted with event logistics and management of up to 6 volunteers during Homecoming festivities • Prepared up to 5,000 piece mailings and invitations for multiple events, including one of CSU’s most prestigious events conducted to honor million-dollar donors (the 1870 Dinner)

Supported 1 event planner with general office duties • Created and updated databases and maintained financial records and budget for events • Prepared and updated organizational publications, including monthly newsletters • Monitored and coordinated event logistics to ensure compliance with applicable regulations and laws (ex: speaker accommodations, catering, facilities, special needs requirements)