Christina Rosales: Billing Administrator in Irvine, CA

Position Summary: Responsibilities include the full cycle of the invoicing functions and process to generate timely and accurate invoices to contribute to the overall accounting goal to accurately record financial transactions of the company and publish them in financial statements. Responsibilities: • Prepare, review, and submit invoices to customers • Enter invoices into client portals for processing • Maintain timely and accurate invoicing lists and follow-up • Collect and distribute customer DO’s/PO’s to department administrators • Manage/Maintain customer DO log and reconcile once a month • Enter invoices in accounting system software with accuracy • Enter credits after receiving approval from Assistant Controller • Receive and respond to customer invoice inquiries as appropriate • Maintain and update customer records, including payment terms and credit limits • Correspond with other departments to ensure the accurate accounting of all revenue • Maintain and update accounting system with current Sales Tax rates • Perform additional tasks as directed by Controller and/or Assistant Controller • Assist AR lead where necessary Accomplishments: • Revised training documentation for Billing Department • Attended Sales and Use Tax Conference • Offered opportunity to train with AR lead for future position in Accounts Receivable

Responsibilities: • Report directly to Service Department director and assist in the management of service technicians • Managed all paperwork from service techs and supervisors. • Managed customer calls in multiple online service portals • Managed customer calls from internal CRM • Validated work order integrity to prevent AR discrepancies. • Ensure all pricing is provided to Invoicing Specialist for invoice processing • Resolved any invoice inconsistencies with Billing Department • Worked directly with customers to ensure accuracy of billing and processing • Managed Service Department WIP list • Audit all invoices generated by Invoicing Specialist for accuracy Accomplishments: • Developed Training Documentation for Service Coordinating Department • Assisted in training of new Service Coordinators • Advancement to Billing Administrator • Worked collaboratively with Service Department Coordinators on design and implementation of new Paperless Work Order and Invoicing System

Responsibilities: (In addition to the responsibilities of Receptionist and Office Assistant) • Generate invoices for all Service Department work orders and assist in billing/closing Construction Department contracts • Management of Construction Department job folders • Management of Construction and Service Department WIP lists • Assist Construction Department manager in obtaining all documents necessary for job close outs. • Assist Accounts Payable lead in entering vendor invoices • Assist Accounts Receivable in entering of checks and application of payments to corresponding invoices Accomplishments: • Developed Training Documentation for Billing Department • Trained staff on work flow and internal processes • Advancement to Service Department Administrative Support

Answer and direct all incoming calls, open and distribute all incoming mail, organize all vendor invoices and match with corresponding packing slip/receipt, order and maintain office supplies and necessities, filing for all Departments, assist all office managers when required, maintain filing cabinets for all customers and vendors, review and reconcile employee AMEX reports with weekly statements. Assist in management of the following: • Company fleet vehicles • Management of fuel cards to technicians and superintendents • Management of AMEX cards to employees • Management of employee files and paperwork • Management of New Hire processing and paperwork for the HR department • Management of multiple company mailing/shipping accounts Accomplishments: • Acquired additional title of Invoicing Specialist/Construction Department Assistant