Connor Parille: Operations Individual Coordinator

•Serve the needs of guests by providing them with the knowledge of food and beverage menu items, information regarding preparation methods, and anything else that the guest may need throughout their stay at the hotel • Develop a working knowledge of the hospitality industry including client facing experiences and ad-hoc projects around the resort • Work with many people throughout the company to provide guests with everything above and beyond their demands • Train new hires the expectations of a forbes five star hotel

•Tracked logistics and analyzed quantitative data through Excel for social media platforms • Designed marketing materials targeting existing and potential customers • Effective communication, teamwork, networking, leadership, understanding of business procedures behind a large-scale restaurant

• Managed calendar of appointments, filed expense reports, composed and prepared confidential correspondence • Answered 15+ daily telephone calls in a courteous manner, while taking messages with a high degree of accuracy • Ensure and maintain confidentiality of all communications and documentation