Craig Knox: Owner/Designer in San Clemente, CA

Manager the marketing presence for O’Neill flagship and outlet location. Everything from sales contests to visuals falls under my responsibility.

Manage and evaluate employees and surf instructors. Create a friendly and uplifting environment for customers as well as staff. Ensure customer satisfaction by addressing concerns in a professional manner. Exercise time management between helping customers, managing employees, and merchandising.

Started as a Merchandiser going to retail locations fixing displays, replacing pop, and building displays. My job is currently working with our vast number of accounts in order to get them all buying more product so that they can make more in the process of us making more as a result.

Designed merchandise catalog pages using Adobe Illustrator as well as altered products for large retailers. Worked hands in product development with samples and prototypes in order to asses the quality of the goods compared to the specifications. Merchandised product lines for company sales meetings and representative Q&A’s. Attended and gave sales presentations of products to large retailers.