Daniel Savron, MBA: in Orange, CA

•Conducted market research using mapping software and reported to clients the potential marketing circulation on different consumer variables and geographic regions. •Coordinated national coupon print campaigns for quick service restaurant clients, ensuring the proper quantity of inserts were distributed via direct mail and newspapers and resolved any distribution issues. •Reviewed artwork for newspaper and mail inserts to ensure proper versioning. •Maintained various profiles on store participation and desired geographic locations.

•Record, analyze and report data on the unit’s claims handling process and phone call volume. •Track and monitor employee claim volume, distribute claims and train new employees on the claims distribution process. •Support the claims operation by handling auto claims of material damage, property and liability lines. •Investigate, evaluate, and negotiate claims and interact with insureds and claimants. •Explain benefits, coverage, and claims process in accordance with regulatory and statutory requirements.

•Contributed to the design, execution, and delivery of market insights based on quantitative and qualitative research techniques. •Managed the Auto Club’s license with J.D. Power for an auto claims award, and the development of creative marketing and online material, press releases, and internal communications in collaboration with J.D. Power representatives. •Ensure that creative material and communications complied with licensing requirements, resulting in no violations or fines, resulting in savings to the organization. •Tracked and monitored the budget and expenditures for the award and license to control costs within the budget. •Analyzed data to inform national and external decision-making, through identification and reporting of key sales, operations, product, and research-related metrics. •Researched the Millennial demographic and provided findings to the E. Business department to assess improved ways to reach this targeted consumer group. •Performed research and conducted a competitive analysis on AAA Discounts and Identity Theft product lines. •Analyzed data extracted from Access queries to report on member satisfaction with Emergency Roadside and Automotive Services to initiate strategies for changes in marketing and advertising. •Developed satisfaction surveys with Confirmit software to national markets for the AAA onboard Telematics product, collected data, and reported on responses to product managers. •Researched opportunities to cross-brand a rental agency with AAA for members involved with auto claims.

•Member of four student team that provided marketing consulting to start up corporate communications firm. •Studied the corporate communications sector in the United Kingdom and identified strengths, weaknesses, opportunities and threats for the development of a new marketing plan. •Identified optimal Internet marketing strategies that were achievable within the firm’s resources.

•Contributed to social media campaign including development of high quality, relevant content marketing efforts. •Recommended media for the recruitment and education of customers through social media. •Influenced executive decision to reconnect worldwide locations through social media engagement via Facebook. •Interacted with technical contractor to clarify project goals and guide development of social media applications •Managed project implementation by charting and monitoring its implementation. •Researched and made recommendations on the use of Quick Response (QR) codes to generate customer feedback. •Generating enthusiasm within the organization for the use of social media platforms to promote the company.

•Conducted market research for the launching of a grassroots and social media marketing campaign. •Wrote blogs to promote company mobile vendor gourmet food trucks. •Promoted events to familiarize the company using the company website and social media.

Investigated whether state contractors violated any sections of the Contractor’s License Law. Researched and reviewed state contractor license information. Verbally communicated and corresponded in writing with attorneys, claimants and contractors regarding the status and determination of my investigations. Reviewed court Judgments, Arbitration Awards, construction contracts, invoices, Mechanic Liens, Contractors License Laws and California Civil Codes. Interviewed claimants, contractors and witnesses. Interviewed third party contractors regarding their observations on construction projects.

Verified educational attainments and past employment. Interviewed former supervisors and personal references. Reviewed civil, criminal, tax lien, bankruptcy and divorce records and drivers license information and financial credit reports. Created thorough written reports for clients regarding the information developed during the course of an investigation.