Daniel Tanielu: Planogram Specialist (Merchandising) in Henderson

• Implement new interactive displays and technologies during remodels, special projects and new store openings. • Maintain functionality for both old and new Audio/Video signal distribution in Best Buy stores and related company initiatives. • Responsible for the coordination of team workflow to efficiently complete the assessments of the day. • Provide analysis & reporting on key sales management procedures, procurement, and technical packages as well as performance metrics. • Assess, analyze and procure project and client based data based on established standards including preparing reports, project proposals, and reviewing requisitions for quality assurance.

• Inbound call center solving problems across hardware, software OS, apps and compatibility. • Provided education and support across Windows, Android, Blackberry OS, Apple IOS, wireless technology, equipment and applications.. • Provided education for new devices and provide direction to self-fix issues.

• Selling mini-vacations packages for multiple property locations following the business rules for corporate telemarketing both in an inbound and outbound mode. • Maintain individual sales and marketing goals for performance measures. • Use teledirect application and Voice to sell and process package sales.

• Trained, led, and mentored cohesive teams in a collaborative capacity through leadership efforts while managing budget and operational procedures in the operational and sales divisions. • Monitored and reviewed employee activities, which involved conducting performance evaluation assessments and confirming that all output complied with resource allocation and human resources regulations. • Supported personnel management and client relations based operations through performing customer service administration duties and organizing day-to-day policies and procedures.