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Devin Keefe: Account Coordinator in Denver, CO

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Devin Keefe

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Account Coordinator
Denver | United States
Skills

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Interests
Marketing
Copywriting
Sales
Digital marketing
Industries
Bike
Outdoor
Snow
HomeSummaryActivityProjectsWork experienceEducation historyConnectionsCompanies
Summary

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Activity
Projects

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Work experience
Image SmartEtailing

SmartEtailing

Account Coordinator | 03/2021 - Current

• Responsible for creating and maintaining a digital marketing plan including website design, layout, content, and online catalog for over 75 independent bicycle shops • Enhanced client website performance through marketing consultation, copywriting, and graphic selection. • Resolved client inquiries via email, phone, and Google meet • Managed project timelines of accounts on a recurring monthly basis • Strengthened web performance reporting for retailers by assisting with Google Ads and Analytics projects
Image Guthrie Bicycle

Guthrie Bicycle

Sales Associate/Mechanic | 04/2018 - Current

• Utilized Ascend customer relations software to perform sales, track inventory, and facilitate work orders • Achieved over $380,000 in individual sales for the company since starting, contributing to record sales years in 2019 and 2020 • Addressed needs and abilities in cycling for 20-30 customers a day while maintaining a 92% net promoter score on consumer engagement metrics
Image Guthrie Bicycle

Guthrie Bicycle

Marketing Strategist | 01/2020 - 03/2021

• Managed social media accounts for two stores; followers on Instagram have doubled in 2020 • Redesigned various aspects of the company website and published several blog posts • Administered various mountain bike demos and promotional events • Monitored website traffic and generated reports to augment managerial decision making • Operated several email marketing campaigns on Mailchimp • Responsible for promoting a 2020 spring sale that generated over $90,000 in sales on a single day
Image The Sport Loft

The Sport Loft

Customer Service Manager | 11/2019 - 03/2020

• Integral to maintaining a highly customer-oriented atmosphere by catering to various needs and ability levels • Frequently interacted with 20-30 customers per day contributing to an average rating of 4.8 stars on Google
Education history
Image University of Utah

University of Utah

Bachelor's of Science | 2016 - 2020

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1501 Lincoln Blvd.#1014 Venice, CA. 90291