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Diego Escobar: Customer care

Diego Escobar

Customer care
United States
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Work experience
Image distribution equipment, protections, ATS, motor drives and power

distribution equipment, protections, ATS, motor drives and power

Customer care | 03/2017 - Current

March 2017 - Now the bottling maintenance department and daily maintenance issues o Application engineering by selecting equipment, stablish technical to guarantee availability and process optimization. requirements, making quotations for Low and medium voltage distribution equipment, protections, ATS, motor drives and power o Responsible for the coordination for project related to the first the quality. plant's extension (Bottling room, Filtering, bright brewer Tanks, o And account management for end users and channels, sales, vertical segments for all Eaton Electrical solutions. maturing tanks, and Water Treatment Plant), audit sub- contractors and assure compliance of each contract. o Focus on results: see to the achievement of KPI's, like revenues, growth and visits, Customer care, summarizing their specific needs o Engineering on automation and communication systems (basic, and transforming them into potential revenues using. conceptual and detailed), Budget planning, prepare and deliver Bidding documents for procurement department, Budget o Manage pipeline funnel in C360 CRM tool. Management since planning to the FAT & SAT Tests. o Consultative sales in energy efficiency, safety and availability. o Budgeting and technical offers.
Image Schneider Electric

Schneider Electric

Corporate headquarters in the Technical Vice presidency | 03/2012 - 03/2017

improve company main KPI's, optimize or solve problems for the March 2012 - March 2017 seven National Breweries of the company in all industrial processes o Support OEM's & System Integrators, sales vertical segments for at Corporate headquarters in the Technical Vice presidency. all Schneider Electric solutions like energy management software, hardware and .services. o Engineering on automation and electrical systems (conceptual and o Search and develop new channels by marketing activities, basic), Budget planning and management since planning to the site prescription and demand creation. acceptance test, working with an auditing sub-contractors to meet o Achieve KPI's, like revenues, growth and visits, Customer care, compliance of the delivered systems. summarizing their specific needs and transforming them into o Energy Auditor (energy efficiency program) in the Team of potential revenues, using consultative sales process and promotion and execution for the Carbon footprint reduction negotiation. program. o Support in sizing and selection for budgeting and tendering. o Manage pipeline funnel using Salesforce. Manager - business unit Automation at Colredes de Occidente
Image Plant Extension Project Valle brewery

Plant Extension Project Valle brewery

Project Engineer | 09/2009 - 06/2010

North Andean Region Initially, project execution on electrical and automation contracts for
Image Central Corporate headquarters Bogota

Central Corporate headquarters Bogota

Business Development Engineer | 08/2007 - 09/2009

at Schneider Electric o Conception of solutions regarding technical challenges aimed to West agency - Cali
Image EPSA

EPSA

Project Engineer | 02/2007 - 09/2007

o Engineering on automation systems (conceptual, basic and detailed), implemented in nationally recognized companies. Corporate headquarters - Yumbo
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1501 Lincoln Blvd.#1014 Venice, CA. 90291