Douglas Fox: Community Administrator in Irvine, CA

• Performance: Guitar, Drumset, Bass, 6 Years • Founding band member and promoter, 2010 - present • Managed bookings, promotion, merchandise and finances • Guitar, drumset, and music theory instruction. Created individualized lesson plans for students, 3 years

• Responsible for daily administrative operations of a large apartment community • Screen prospects to determine qualifications for new move-ins • Work closely with leasing team, maintenance team, and vendors to maintain high occupancy levels and positive NPS feedback • Build relationships and provide excellent customer service to residents as their primary point of contact • Effectively manage financials through rental payment collection and processing of third-party billing

• Facilitate private music instruction on multiple instruments to students of all ages and skill levels • Develop personalized lesson plans over an extensive variety of genres

• Worked in small team environment to develop and implement marketing and sales strategy, based on bi-weekly performance goals • Face-to-face marketing in stores to target customers • Coordinated and executed public events to develop brand awareness

• Searched for potential clients through various databases and organized findings for sales development • Managed social media marketing and interacted with customers • Direct sales of ticket upgrades to concert attendees in fast-paced environment • Continuously assessed and maintained customer satisfaction at live concerts

• Direct customer sales based upon retail strategy and commission-based performance goals • Worked independently, store opening and closing • Responsible for end-of-day reporting, accounting, and bank deposit • Store organization, merchandising, and stocking