Ellie Bergstrand: in Denver, CO

-Provided information and product training to global customers in one-on-one and group meetings -Implemented the application of Zen Planner software as a tool to increase business efficiency and profitability -Actively employ industry knowledge to better customer’s operations -Partnered with clients to identify needs and wants, and translated them into improved product functionality

-Identified and recruited top talent by conducting phone and face to-face interviews through an internal database, job boards, and networking strategies -Actively built rapport with leaders of companies to act as the point of contact before, during, and after the hiring process to ensure clear communication of expectations, timelines, and objectives for both parties -Developed new business opportunities by sourcing new company partners

-Presented information sessions to prospective students and families, including question and answer sessions with groups of 200 + people -Conducted interviews with prospective students and forwarded recommendations to admissions counselors

-Collaborated with Sales, Customer Experience, and Retail teams to develop a well-rounded understanding of business operations -Lead hiring interviews to identify top talent for customer facing roles -Trained new team members to provide outstanding customer service -Worked side-by-side with team members to ensure that corporate standards were maintained in merchandise displays and store layouts

Employed as a Certified Zumba Instructor and Group Fitness Instructor teaching weekly Zumba and HIIT fitness classes for adults.