Fernando Pena Miranda: in Laguna Niguel, CA
Fernando Pena Miranda
Laguna Niguel | United States
Skills
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Interests
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Industries
Outdoor
Summary
Activity
Projects
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Work experience
Hotel Alhambra
Front Desk Clerk | 09/2012 - 12/2013
Greeted and registered guests and issued room keys. Recommended top dining and entertainment options for guests in Granada. Balanced all rebates and other miscellaneous charges, and answered department telephone calls using correct salutations and telephone etiquette. Monitored room availability with the computer system, delivered requested items to guests rooms, and processed credit card transactions.
Claro
Sales Representative | 01/2007 - 12/2009
Managed a variety of duties which included; answering incoming calls and the sale of cable, internet and dish network. Obtained orders via the telephone and entered order information into the system.
Hispasa
Insurance Agent | 01/2000 - 12/2003
Responsibilities for this auto, life and auto insurance carrier include coordinating all new policies. Upload new policy information into the computerized system and receiving incoming payments. Assist callers with insurance questions. Prepare and send correspondence and answer any questions. Provide the highest posible level of customer service.
Education history
Simon Bolivar
Bachellor | 1991 - 1996
Connections
Companies (0)
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