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Fernando Pena Miranda: in Laguna Niguel, CA

Fernando Pena Miranda

Laguna Niguel | United States
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HomeSummaryActivityProjectsWork experienceEducation historyConnectionsCompanies
Summary
Activity
Projects

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Work experience
Image Hotel Alhambra

Hotel Alhambra

Front Desk Clerk | 09/2012 - 12/2013

Greeted and registered guests and issued room keys. Recommended top dining and entertainment options for guests in Granada. Balanced all rebates and other miscellaneous charges, and answered department telephone calls using correct salutations and telephone etiquette. Monitored room availability with the computer system, delivered requested items to guests rooms, and processed credit card transactions.
Image Claro

Claro

Sales Representative | 01/2007 - 12/2009

Managed a variety of duties which included; answering incoming calls and the sale of cable, internet and dish network. Obtained orders via the telephone and entered order information into the system.
Image Hispasa

Hispasa

Insurance Agent | 01/2000 - 12/2003

Responsibilities for this auto, life and auto insurance carrier include coordinating all new policies. Upload new policy information into the computerized system and receiving incoming payments. Assist callers with insurance questions. Prepare and send correspondence and answer any questions. Provide the highest posible level of customer service.
Education history
Image Simon Bolivar

Simon Bolivar

Bachellor | 1991 - 1996

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1501 Lincoln Blvd.#1014 Venice, CA. 90291