Hanna Holford: Benefits Administrator in Dana Point, CA

Managed small group health benefit accounts Benefits Administrator Enrolled/terminated employees insurance benefits with carriers SSA Insurance Services Conducted billing audits {July 2020- Current] Created excel spreadsheets for employer payroll deductions Built employee online benefit platforms Customer servicing- explaining benefits, obtaining ID cards, submitting claims to carriers, and handled escalated issues Marketing: Social media content, customer experience, and brand management

Full menu and restaurant promotion knowledge {Mar2018- Mar2020] Collaborated and worked as a team to keep restaurant orderly Communicated and responded to messaging in a timely manor using restaurants main app "Hotschdules"

Ful knowledge of the menu Garnished and ran food to guests

customer service on the sales floor. Hit sales goals for credit card sign ups Store Responsible for a cash drawer and register [Oct 2012- Aug 2014]