Hannah Russell: Orders Coordinator in Fort Collins, CO

? Manages multiple large scale accounts processing orders with headwear units of 100,000+ daily ? Communicates with International Suppliers and Domestic Buyers daily ? Coordinates in house handling and outgoing shipping schedules for wholesale and non-custom orders ? Utilizes up to date knowledge on the global supply chain to make informed decisions to ensure customer satisfaction ? Employs in house ERP and demand planning software to maximize company efficiency and customer satisfaction ? Upholds customer service standards despite online/remote settings to maintain a personalized experience for buyers Quality Control - Zephyr Graph X, June 2021 - July 2021 ? Ensures accuracy on all domestic custom embroidery orders for resorts and national parks around the US and Canada ? Assisted in managing production timelines for the embroidery team

Individually responsible for producing a variety of technical woven goods from yarn to finished product to fulfill contracts for customers across a variety of industries as well as produce student designs on time and budget ? Utilized knowledge of multiple software programs to develop and communicate project specifications ? Extensive collaboration with students, coworkers, upper-level managers, and a global network of customer ? Developed products from a vast amount of material mediums including Kevlar, Nylon, Cotton Blends, Poly Blends, Merino Wool, Conductive Yarns, 3D printable filament, a variety of Hemp Blends, and plastics ? Received a full-ride scholarship to complete my masters with NCSU WCOT based on my performance in this position Textile Engineering Intern - Hunter Douglas, May 2020, Canceled due to COVID ? Research and Design as well as Production intern working in their wovens department ? Planned a waste reduction project before COVID stopped all hiring on incoming personnel PROFESSIONAL DEVELOPMENT and ORGANIZATIONAL INVOLVEMENT

Assisted in the design, development, and testing of recycled textile goods