Harpreet Kaur: Scrum Master in Corona

• Recognized by QTC with 'On the Spot award' in June 2019 for dedication and Hard Work. • Facilitator for Scrum Ceremonies during a Sprint: Sprint Planning, Daily Stand up, Backlog refinement, Sprint review meetings. • Working closely with the team and Product owner to prioritize user stories and maintain healthy backlog. • Biweekly sprint review meets with Business to showcase the User stories covered to the business, getting feedback and working with the PO and team for any new requests by the business. • Cross teams or inter team communications for upcoming dependencies as required. Facilitating discussion to help decision making and conflict resolution. • Removing impediments for the team: External distractions, ramping up new team members • Helping team members in prioritization of their task to become self-organized. • Balancing backlog User stories and Technical debt.

• Responsible for all QA activities for major upgrades and relaunch of IEHP's mobile app (iOS & Android). The app is expected to be the primary self-service channel for 1.2 million members in California. • Owned QA activities for key feature additions to IEHP's provider portal • Agile Methodology: Writing Acceptance Criteria for the User Stories, Creating Test plans, Daily stand Ups with Business, Project Lead, Dev to track progress. • Test case Creation, Execution and Defect Management (bug identification, logging, bug fix verification and closing) • UAT testing and PROD smoke test on deployments • Ramped up junior QAs on team.

• Twice nominated for and awarded the 'best team of the quarter' within the entire company • Software Release planning and coordination, creating test plans, estimating and planning QA effort for releases. • Tracking on and executing by the agreed upon plans, provide regular status updates and recommend ideas for issue resolution • PCI compliance testing by manipulating data in the database (using SQL Server). • Supported multiple major deployments to UAT and PROD environments as the primary deployment support from QA. • Primary QA for 7 different signature pads. • Worked with other QAs on team as a source of Knowledge transfer

• Create and update SQL queries used within the solution to generate adhoc reports and deliver software functionality • Create and maintain SQL stored procedures as per best practices and company conventions • Work with business analysts and users to resolve database issues • Plan and estimate release efforts, routine status updates to managers

• Test case planning and documentation • Test execution, bug submission and tracking release including bug "winks/videos" on release delivery.

• Requirements analysis, test case planning and documentation • Test execution and triaging defects on release delivery • Triaging defects with the offsite development team. • Offsite coordinator - financial and legal documentation etc. Projects lead for teams as SM • Windows 7 to Windows 10 Migration: for company as a whole • Windows 2008 to 2012 Server Migration • Dev Ops: Phase I: Red Gate Source control for SQL and Oracle • OS Patching • Appointment Scheduling Program Testing Tools • TFS (Team Foundation Server): Used for writing test cases, logging and tracking bugs, connecting the test cases and bugs to User Stories. • Microsoft Test Manager: Used for writing shared steps and test cases • JIRA: Used as a bug logging and tracking tool (defect management) • Workfront: Tracking User stories • Telerik: Basic Automation Methodologies/Experience • Certified as Scrum Master by cPrime. Member of Scrum Alliance • Waterfall, Agile and Hybrid Methodologies • Experience with Scrum, Kanban, TDD and ATDD • Functional testing, User Acceptance Testing (UAT), regression testing, smoke testing, API Testing, Backend testing, Web Based testing • Testing using Soap UI, Postman Client, Swagger, Visual Studio, SQL Data Manipulation • Experience with Signature pads, Mobile Application testing • Documenting major features of the application in confluence, Documenting deployment checklist for releases and hotfixes.