Hilerly Shu: in Anaheim, CA

- Plan, direct and coordinate the operations of the stock program department concerning production, pricing, sales, distribution of products, and daily operations to ensure efficiency and stay within budgetary limit. - Review financial statements, sales and activity reports and other performance data to measure productivity and goal achievements and to determine areas needing cost reduction and program improvement. - Develop and implement product-marketing strategies including advertising campaigns and sales promotions as to optimize the movement of goods into and out of production facilities to maximize investments.

- Ensure and provide all luxury sales activities comply with corporate brand standards and directives, including product presentation, visual merchandising and proper under stock organization to drive sales activity. - Responsible for executing consistent and superior sales and service to increase and retain 55% customer loyalty

- Managed as brand representative for 45+ brands for their e-commerce clients through telephone, chats rooms, and emails to help place and track orders, execute returns and exchanges, resolve issues, and connect with appropriate management departments backed by SLA and transparent activity for all online clients.

- Establish and implement departmental policies, goals, objectives, and procedures conferring with organization officials, 150+ vendors, 3 retail stores, and all warehouse and showroom staff to direct 125,000+ inventory and 2000+ shipments daily through RealTimePOS Head Office and e-commerce sales. - Determine staffing requirements, including selection process, training, scheduling and assigning daily duties.

- Responsible for and coordinated with 70+ vendors to maintain inventory control, built tech packs verifying technical details prior to release gathering garment specifications, and manage quality assurance for all outgoing shipments, ensuring correct sizes, data points, and all digital information pertaining to the customers package

- Functioned as head barista maintaining the daily operations for a coffee shop business