Hollie Duncan: Fulfillment Coordinator in Marietta, GA

-Assisted with starting up company -Process returns and exchanges -Act as liaison with sales and customer service regarding ship dates and inventory levels -Ensure adequate inventory levels are maintained to maximize customer satisfaction and minimize cost -Process mailings and shipments in a timely manner, using ShipStation.com -Assist in design and creative process for new lines and pieces

-Received Historic High Country Travel Association Award for Association Excellence for best event with attendance of 2,500+ (Second Annual Bluegrass & Folk Festival) -Served as interim DDA manager for 4 months while City of Cartersville determined a replacement -Plan, coordinate, and execute events- oversee the planning and execution of logistics, operations, and budgeting -Promote events and activities through social media platforms, including Facebook, Twitter, YouTube, Instagram, and WordPress -Evaluate, recruit, and maintain appropriate sponsors and vendors to support DDA events -Assist in logistics and planning of non-DDA sponsored events held in Downtown District -Coordinate Downtown merchant outreach programs, including merchant meetings, merchant contests, sidewalk sales, container planting, and Downtown beautification projects -Coordinate all activities and programs with DDA manager and appropriate chairs of DDA Board -Archive minutes from Design, Promotions, Economic Development, and Outreach meetings -Promote upcoming events and programs on local radio station, WBHF 1450 AM, twice a month -Generate monthly scripts and shot lists for Merchant of the Month and Cartersville Downtown Lowdown video segments

-Managed an operating team of 8 servers, bartenders, and hosts -Developed strategic plan for marketing daily features and specials, increasing Facebook following by 9%+ each week for 8 consecutive weeks -Top selling server/bartender for 13 consecutive weeks -ServSafe® educated and certified -Achieved customer satisfaction, resulting in repeat business