Howard Grollnek: in Culver City, CA

• Manage and lead all aspects of print production projects for clients by working within a team-based production work group framework • Manage Vendors and Vended projects ensuring deadlines are met and price's are as quoted • Partner with sales and manufacturing departments in uniformly striving to meet the needs of various clients • Lead problem solving production process issues, resulting in increased productivity and decreased expenses. • Interpret specific clients requirements needed to acutely complete projects on a timely manner. • Create electronic work orders, continually updating due dates, changes, and other information needed to keep the project on track

• Responsible for daily production of 32 Epson wide format printers. using various types of material (i.e. canvas, fine art paper, acrylic) using Onyx software. • Manage print staff to ensure all deadlines are meet and production goals are achieved. • Resolve/Manage Admin Panel to ensure projects are updated and any issues are resolved. • Problem solve file issues and ensure they meet all internal requirements. • Resolve all issues with customer service representatives and sales staff, ensuring all deadlines are met.

• Manage the daily production of quality printed materials for customers and preparation of those materials for mailing. • Ensure the safe, accurate, and optimum operation of a variety of automated processing equipment, including: printing, bar coding, metering, and folding equipment. • Manage special projects from various departments , ensuring deadlines are met and customers are kept informed of any changes. • Work with IT department on design of print jobs to conform with machine, paper, and envelope specifications. • Lead special projects from Corporate Communications and other various departments from conception to final completion. Managing all aspects needed to ensure completion on a timely manner and address any budget concerns. • Process print and outgoing mail utilizing automated equipment including printers, inserters, and postage meters scales). • Responsible for investigating production problems or calibration of equipment, and working with vendors to maintain optimal wo

• Managed day-to-day activities and operations, procedures and implementing policies standards to increase operational performance of 13 direct report employees. $3-$4 million annual budget responsibility. • Determined specific job requirements and appropriate process for each printing project to ensure optimal quality and efficiency. Ensured that no work was performed without proper approvals. • Provided appropriate staff training/guidance when necessary. • Followed up customer inquiries pertaining to project costs and the Printing Estimator when preparing price quotes. • Consulted with vendors regarding materials cost, availability and delivery time. • Prepared daily work schedules and assigned projects to department personnel, prioritizing projects according to specific due dates. • Maintained contact with customers regarding completion of jobs and discussed alternate arrangements when requested delivery time was running behind schedule. • Strictly adhered to company’s purchasing p