Iain Massucci: Sales and Marketing Operations Manager in Bozeman, MT

• Collaborate with internal stakeholders to develop and plan achievable short term and long-term marketing goals • Communicate departmental goals to internal and external stakeholders ensuring alignment with all campaigns and projects • Update and manage internal marketing calendar and project management tool to align with key initiatives • Manage and coordinate departmental projects establishing timelines, ensuring clear communication and efficient processes • Oversee annual marketing budget, ensuring departmentl projects stay within or under designated goals • Develop and oversee the implementation of seasonal promotional campaigns across a variety of channels • Manage annual print advertising buys and campaigns to align with key initiatives • Establish and manage corporate and non-profit partnerships that align with key brand values • Place and manage all departmental PR and sample orders to ensure timely delivery • Manage sample shoe inventory to ensure products are available for photo and video shoots, PR events and product tests • Develop and manage key brand activations in collaboration with key retail partners and internal stakeholders • Manage and distribute brand and product assets through the Oboz online library • Assist in establishing and maintaining a social media, public relations and digital marketing presence with internal / external team • Collaborate with internal and external stakeholders to data mine and conduct market research • Report on ObozFootwear.com, and Youtube.com/oboz performance trends utilizing Google Analytics, and Youtube analytics • Utilize relevant metrics to help establish departmental golas and drive content • Active founding member of Oboz Community and Culture Team that develops tactics and plans key company wide events

• Foster key brand values through clear communication and relationship building with retailers, independent reps and consumers • Collaborate with sales team, dealers and independent sales reps to enter and edit orders and ensuring accurate and timely delivery • Manage key regional accounts, including processing orders, providing up-to-date inventory, order terms and new product info • Collaborate with the Oboz Operations, Logistics, Warehouse, and Accounting teams to ensure all orders are delivered complete, on time and ensuring payment is received within given order terms • Communicate with consumers, dealers and sales reps over the phone or e-mail regarding product features, price and availability • Responsible for managing communication and overseeing all dealer and consumer warranties • Ensure warranty claims are processed in an accurate and efficient manner • Maintain accurate warranty records and communicate any patterns or relevant issues to the product team in a timely manner