Irene Oyang: Research Assistant in Temple City, CA

Managed recruitment, enrollment and monitoring progress of the eligible participants and their families in new research studies in a clinical environment. Administered intake, monthly, and discharge surveys on adolescent and adult patients to track and determine treatment progress. Performed data collection, entry, and analysis using SPSS and other software. Increased followers on social media by researching and finalizing outreach content on the digital platform. Completion of administrative and clerical duties (preparing materials and paperwork) in an efficient and timely manner.

Ensured customer satisfaction by utilizing excellent customer service skills in handling difficult situations. Succeeded in exemplifying and teaching ocean safety, surf etiquette, and the art of surfing to students of all ages. Incorporated adaptive teaching methods when instructing special events consisting of different demographics: National Veterans Summer Sports Clinic, Surfing Madonna for kids with Autism Spectrum Disorder, Challenged Athlete Foundation.