Irma Luong: Director of Production in vista, California
Irma Luong
Director of Production
vista | United States
Interests
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Industries
Fashion
Lifestyle
Summary
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Activity
Projects
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Work experience
Hybrid Apparel
Director of Domestic Production | 11/2021 - 02/2024
FACTORIES/SOURCING
* Participated in the vetting of new factories by visiting and meeting the facility prior to sending any orders
* Developed collaborative relationships with business partners, key vendors and suppliers to assess capabilities, capacity, growth & long-range planning
* Counter-sourced if necessary to achieve design aesthetic and or timely delivery while maintaining competitive price
* Worked closely with factory executives and managers to maintain production calendar for on time deliveries
* Managed factories production schedules to execute deliveries by the 20th of each month to meet inbound warehouse directive
* Scheduled weekly meetings with factories to review production with their team alongside our production team via video call
* Visited factories locally, Tijuana and Ensenada 3-4 times a month to have a hands on review of current and future production
* Monitored production capacity at each contractor to ensure productivity balance within the market
LEADERSHIP
* Upon hire trained and led and new and existing team to help company bounce back from a 2 + year back log
* Responsible for all product-related queries and supported the Executive Vice President of Domestic Production
* Identified top talent and worked alongside VP to provide new opportunities to inspire and grow high performers
* Directly led a team of 20 + personnel comprised of production managers, purchasing (blanks and trims), Quality Control in the states and in Mexico
* Supervised blanks purchasing manager and trims purchasing manager
ACCOUNT MANAGEMENT
* Cross functionality ability allowed for ensuring delivery of required components to meet the fast turnaround times (2-6 weeks delivery of any given order)
* Managed production managers WIPS alongside each team member using their WIPs
* Monitored purchasing PO's to ensure costing met margins while leading team to utilize negotiation tactics for extended profitability
* Participated in weekly shipping meetings with management and executive to align inbound/ outbound goals for the month
* Managed monthly shipping reports to ensure production calendar was on track with business directive and exceed shipping goals
* Monitored all EDI with major accounts - WALMART / TARGET / KOHL'S
Mad Engine Global
Domestic Production Manager | 02/2019 - 10/2021
(WALMART)
Supervisor - TARGET - HOT TOPIC - URBAN OUTFITTERS - MINOR ACCOUNTS
* Traveled to Mexico on weekly basis to strengthen relationships, plan, monitor programs in production and to evaluate factories for capacities and execution
* proactively tackle potential margin, sourcing, and execution issues
* Negotiated price on new orders and compensation for any performance short falls
* Worked with accounting to resolve any factory payments and retailer chargebacks
* Managed a team of 5 people for Target / Hot Topic/ Box Lunch/ Urban Outfitters and several minor accounts
* Supervised the domestic production team (14 team members) as needed alongside VP of production
* Led team to monitor and resolve all production issues to ensure timely deliveries for their accounts
* Ownership of WIP tracking and factory performance to ensure on-time deliveries, communicated any WIP issues to cross functional team - i.e. reasons for delay, impact and propose solution
* Worked closely with sales, planning and purchasing to manage weekly replenishment program for Walmart (GRS) to have healthy stock on hand and available to ship at all times
* Prepared for and attended weekly Walmart T&A/WIP meetings to review status of each order with sales and account management
* Worked closely with purchasing & planning teams to project needs, plan production schedules and build in necessary flexibility
* Partnered with warehouse and logistics teams regarding inbound shipments and finished goods receipts to ensure goods are planned to receive and accounted for
* Followed up with licensing and preproduction teams for approvals
* Provided samples for Walmart CTL testing to the testing team
Brand Headquarters
Production Manager Womens Footwear | 04/2017 - 02/2019
* Tracked and managed shipments importing into US
* Communicated sample comments to overseas teams to follow through for production
* Reviewed sub-contractor agreements for accuracy and terms between all parties involved
* Discussed solutions with overseas teams concerning chargeback issues in order to avoid financial losses
* Worked closely with customer service and sales to ensure routing guidelines and labeling requirements are being followed to avoid chargebacks from customers
Sole Technology
Apparel Developer | 04/2015 - 03/2016
(Tees, Knits, Fleece, Bottoms, Accessories)
* Negotiated product cost with vendors to hit target margin
* Maintained tracking of seasonal progress utilizing WIPs and production calendar
* Partnered with merchandising to maintain product specifications for catalog and sales reps
* Responsible for coordinating approvals for all fabric/wash/ trim/ hardware/ print/ color details
* Proactively handled issues regarding fabric characteristics, technical construction and functionality
Wet Seal Inc
Production Coordinator | 04/2013 - 02/2015
Production Coordinator for Footwear and Accessories
Wet Seal
Production Coordinator Juniors Footwear Accessories | 04/2013 - 02/2015
* Tracked and monitored P65 testing for footwear and accessories
* Prepared and sent tech packs to vendors for new development
* Analyzed QC issues and communicated findings and solutions with vendors
* Responsible for production of samples from development through final product (FIT, PP, TOP stages)
Santony Footwear
Office Coordinator | 07/2009 - 04/2013
Assistant to Owner/Designer
Santony Footwear Group
Product/Warehouse Coordinator | 07/2009 - 04/2013
* Managed, issued and sent P.O's as necessary to all vendors
* Attended all sales meetings and built line sheets each season
* Managed all sample maintenance and tracking to and from vendors and suppliers
* Confirmed orders were shipped in a timely manner by running open order and pick ticket reports on a daily basis
Phoenix Footwear Group
Product Development Assistant | 04/2006 - 07/2009
* Maintained and up kept materials and sample libraries
* Communicated and coordinated with overseas factories on a daily basis via e-mail, phone calls and skype
* Collaborated with design to execute licensee product vision for Tommy Bahama footwear and small accessories
Phoenix Footwear
Production Assistant | 07/2006 - 07/2009
Assistant to VP of sourcing and development
Education history
Fashion Institute of Design and Merchandising
Associate of Arts Degree | 2003 - 2005
Westwood College Online
Bachelor of Arts Degree | 2007 - 2009
Westwood College Online
bachelors
Fashion Institute of Design and Merchandising
associates
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