Jake Rubnitz: Fan Success Intern in Boulder, CO

• Interact with 50+ fans per week through live chats and social media • Process warranty claims, handle orders, and communicate with both B2B and B2C clients on a global scale • Create direct sales opportunities and expand influence by reaching out to industry professionals, ambassadors, and other outdoor companies

• Generated hundreds of arbitrage opportunity leads per week in the form of Amazon FBA offers • Worked within a decision making framework to determine the financial viability of products • Used data from price and sales tracking tools such as Keepa, RevSeller, and Jungle Scout to make decisions

• Researched and created content surrounding current events, activities, and sites around Barcelona • Updated SEO information to better fit keywords and drive revenue through a price per click model • Updated and managed relevant articles and reviews with current information using CMS platform

• Responsible for producing original and sponsored content related to the outdoor industry • Communicated with co-workers and editors located around the globe • Brainstormed and wrote article ideas for companies such as Squaw Valley Ski Co., Grand Targhee, Copper Mountain, and more

• Gained experience working for a large corporation • Further developed customer service and sales skills