James Fernandez: Trip Expert, Operations Expert, and Tour Leader in Miami/Fort Lauderdale Area, FL

Tour Leader, Operations Expert, and Trip Expert • Successfully leading Multi-Adventure, Hiking, and Cycling Groups through a variety of countries around the world. Including, Cuba, Costa Rica, Peru, Spain, Ecuador, and USA • Maintained a complex role managing trip development and quality, client experience, and contractor relationships • Responsibilities include, managing budget accountability, emergency management, and trip logistics, all while delivering the highest standard of trip quality • Managing, maintaining, and building relationships with subcontractors, hotels, and restaurants in various regions with tact and professionalism • Manage all logistical and equipment needs for both Florida and Cuba itineraries. Bicycle inventory and maintenance, vehicle maintenance, all relevant equipment needs for trip implementation • Ability to exhibit great composure, skill, flexibility, and humor in a multi-faceted and highly demanding role

• Proficient in all areas of the Bird Department gaining extensive experience with the captive husbandry and management of birds from many genre • Point person for department volunteers, responsibilities including orientation for incoming volunteers, training, and scheduling • Point person for department in absence of supervisors and curator • Monitoring daily and seasonal changes in dietary needs of collection and adjusting accordingly • Involved in animal encounters and presentations, including off site programs and television appearances • Presented at AAZK Passerine Workshop 2010 at Zoo Atlanta • Attended EAZA course, Captive Breeding and Conservation Husbandry of Birds at Durrell Wildlife Conservation Trust