Jason Ramos: Department Supervisor in Cypress , CA
Jason Ramos
Department Supervisor
Cypress | United States
Skills
No information
Interests
Fashion
Travel
Sports
Food
Summary
Activity
Projects
No information
Work experience
Target
Department Supervisor | 05/2020 - Current
In charge of merchandising department to standards
Responsible for mark downs in department
Making sure all product is flowing consistently
Consolidate inventory
Responsible for all team members in my department
Nike
Assistant Store Manager | 04/2020 - 01/2020
Department of Floor sales and Service
Merchandise the entire sales floor
Handle day to day operations
Open/close store
Key holder
Hold employees responsible to rep the brand to the highest standards
Open/close registers
Handle any escalation with customers
Mentor employees to get to that next level.
Neo 39 Premier Sneaker Boutique
Operations Manager/Lead Buyer | 06/2013 - 11/2016
Managing all aspects of business operations.
Participating in the recruitment and staff selection Lead Buyer for Entire Store.
Overseeing the supervision of employees.
Merchandising Master
Ensuring that each department operates in compliance with all legal requirements.
Keeping abreast of emerging technology changes and innovations.
Conducting annual performance reviews of all staff.
Hautelook
Senior Project Coordinator/ Customer Service Manager | 01/2011 - 06/2013
Delegated daily duties to agents.
Held senior agent position with high value(RMA).
Communicated with department supervisors to correct and prevent customer complaints / issues.
Identified risks and opportunities based on analytical observations, and provided recommendations to
deliver overall company financial objectives.
Maintained new and existing brand relations
Built workflow and established shipping communications between USPS and HauteLook.
Nordstrom
Assistant Manager | 02/2003 - 05/2011
Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Assist with placement of orders, refunds, or exchanges.
Advise on company information.
Take payment information and other pertinent information such as addresses and phone numbers.
Place or cancel orders.
Answer questions about warranties or terms of sale.
Act as the company gatekeeper.
Education history
Cal State Fullerton
Bachelor Degree | 2003 - 2007
Connections
Companies (0)
No information