Jeffrey Prohaska: Shop Supervisor in Park City, UT

• Manage fast paced rental and repair shop for skis, snowboards, and bicycles. • Carry out projects to completion as assigned by management. • Work closely with manager and reps to maintain high quality rental fleet and inventory. • Continuing education on products through meetings with reps to keep up to date with technology. • Marketing strategy to obtain new business as well as keep existing customers. • Develop relationships with local tourism companies to build new business opportunities. • Assist with retail merchandising. • Forecasts expected rental/repair customers weekly.

• Obtain new business and service existing accounts in telecommunications, data, and networking • Responsible for maintaining sales database for new and existing customers • Create and implement marketing campaigns for trade shows; educating current and potential customers • Devise, implement, and execute strategic plans meeting customer-service standards, resolving problems, determining system improvements, and implementing change • Updates job knowledge by participating in education opportunities to better serve customers

• Responsible for daily operations of new Regional Distribution Center for West Coast • Grew revenue source from $4.5 million to over $9 million annual • Supervise and manage ten employees; including training on company specific software, equipment and services • Educate/train employees on new products, promotions, and sales goals • Balance resources to ensure metrics/budgets were achieved in specified time frames • Track orders through completion and customer satisfaction • Coordinate purchasing to ensure compatibility with sales processes • Troubleshoot and correct processing issues associated with all operations • Supervise annual physical inventory counts as well as periodic cycle counts