Jenna Valenzuela: Event Coordinator in Carlsbad, CA

• Leads the planning of goals and objects for meetings, conferences, events, and trade shows both nationally and internationally. • Evaluates program/event histories, budget considerations, planning committee recommendations to determine requirements as to space, facilities, technology, equipment, lodging, catering, and on-site management. • Evaluates event PR and advertising opportunities in accordance with budget constraints. • Develops and coordinates digital campaigns to support meetings, conferences, events, and trade shows. Creates blog posts, articles, social media posts, or engages in online forums as it relates to meetings, conferences, events, and trade shows. • Develop, manage, and coordinate event specific marketing materials, such as brochures, flyers, postcards, etc., for meetings, conferences, trade shows and events. • Serves as the principal liaison between contractors, organizers, and others to coordinate all facets of the logistical operations support of multiple programs and events. • Negotiates terms and executes multiple contracts with vendors in accordance with budget constraints and company policy and procedures. • Develops and prepares statistics, and a variety of other reports regarding effectiveness and ROI of meetings, conferences, trade shows, and events. • Coordinate trade show displays with internal or external resources to make sure they are completed in a timely manner.

Marketing & Tradeshow Coordinator Expertise in Social Media Marketing/ Marketing Coordination include: • Content creation • B2C and B2B interaction and engagement • Analytics via HubSpot • Influencer outreach for product promotion via product trade for posts • Manage paid brand ambassadors • Organize and facilitate photo shoots • Assist with catalog creation • Create various marketing pieces to support sales team. Event Coordination: • Complete all contracts for company trade shows • Work with the various trade show companies to secure prime location at show • Pre-merchandise booth in warehouse and create detailed plan-o-gram. • Work with logistics company to facilitate pickup and drop off of trade show shipments. • Works as liaison for trade show laborers to ensure booth is built correctly. • Attend all trade shows including set-up and tear down • Organize and track trade show budgets • Track ROI reports after completion of show • Facilitate accommodation and travel set-up for attendees • Create and order any marketing materials needed for show to best represent brand I.E. New banners, Posters, flyers etc. Customer Service Lead • Assist wholesale and retail customers with placement of orders, refunds, exchanges and product questions via phone and email. • Enter all orders in NetSuite in a timely and organized manner. 24 hour turn around. • Answer and direct high-volume phone calls. • New account set-ups • Maintain and update current account information as needed. • Run weekly available to sell and closeout reports to be sent to all sales representatives and inside sales • Monitor open order report to ensure all orders ship on schedule and adjust orders as needed. • Inform customers and sales reps of current promotions or sales. • Assist with onboarding of new reps by providing various trainings on product knowledge and procedures. • Provide sales reps with marketing materials such as catalogs and presentations as needed. • Track monthly sales quotas.

• Providing the highest level of support for clients, staff, managers, and owners. • Make sure office is clean and up kept. • Monitoring escrows and listings in the office. • Inputting and updating of transactions in various online filing programs. • Greeting and making sure clients are comfortable and taken care. • Creating excel spread sheets/ data entry. • Copying, faxing, filing. • Creating flyers. • Creating marketing pieces. • Managing social media. • Answering and directing high-volume phone calls. • Attending monthly admin meetings. • Deal directly with various vendors. • Oversaw inventory and office supply purchases. • Training new agents in office procedure and resources.