Jessica Santana: Art Coordinator in Placentia, CA

DUTIES Use computer systems to create rental contracts. Provide customer service and handle cash and credit transactions. Follow up with customers regarding payments, car reservations, and loaner cars ADDITIONAL RESPONSIBILITIES Lead for Loaner Car Department handling car inventory, damaged rentals, and insurance claims. Team lead representative in Employee Satisfaction Survey Committee. Initiate and enforce the goals set by the committee. Provide status to store level management and upper regional management.

Proofread/edit/review ad copy, design layout, and image quality. Provide customer service to new and return clients nationwide. Track ad production from beginning to end. Communicate with graphic design teams regarding questions about submitted art. Monitor workflow for accuracy by running daily status reports. Additional: Develop and introduce new projects to team. Point person for all resources needed for tasks. Provide statuses to management and maintain project timelines. Take notes during daily meetings and see that all decisions/changes are implemented and enforced.