John Kaplanis: Rock Royalty Agent in San Diego, CA
John Kaplanis
Rock Royalty Agent
San Diego | United States
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Industries
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Summary
Activity
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Work experience
Hard Rock Hotel San Diego
Rock Royalty Agent | 04/2013 - Current
Builds and maintains mutually beneficial relationships with key players in the San Diego industry; including but not limited to restaurant, bar, venue and nightclub influencers.
Rolls out the red carpet for all hotel VIP’s from delivering a premium check-in experience and serving drinks in the Rock Royalty Lounge to producing financial insight into suite performance for condo owners, including details of monthly revenue statements and reserve accounts.
Serves as the liaison between the hotel and over 700 hotel condo owners, managing all owner relations and requests.
Upsells hundreds of rooms and amenities every month to continually grow and financially benefit the hotel.
Prepares and presents hotel’s VIP arrivals report at the daily department head meeting.
Education history
University of California, Santa Cruz
Bachelor of Arts | 2007 - 2011
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