Jordan Gross: Marketing Consultant/Regional Sales in Upland, CA

Partner with cross-functional team members to manage B2B and B2C sales and operational performance while implementing various marketing initiatives, streamlining business processes/systems and advising management on cultivating relationships. • Created a sports management/marketing internship to exceed projected annual budget and projected growth. • Leverage media partners, athletes, and brand partners to collect and develop content to enhance social media presence. • Oversee sales teams to develop a business plan with senior management covering revenue and sales/marketing budget. • Develop annual marketing plan, advising on promotions and competitive activity, increasing net income by 15%.

Leveraged market and competitor trends along with buyer preferences to forecast and formulate innovative marketing strategies and campaigns to improve digital/social media presence and increase membership sales, yielding 105% actual to plan. • Assisted with budget tracking and reconciliation, creating reports to assess work order accuracy and financial stability. • Supervised a 45 member leadership team consisting of cashiers, member service associates, and marketing coordinators. • Assisted in the direction and coordination of daily store operations for a branch generating $100 million revenue. • Evaluated financial statements to measure goal achievement and forecast annual sales metrics.

Implemented marketing strategies for operations of a satellite branch which generated annual revenue of approximately $200k. • Executed a monthly marketing plan that yielded additional income opportunities through the use of CRM Software. • Generated an average of five new accounts a month through personal referral network and business events. • Earned two MPV awards for exceeding company goals for the sale of upgrades and optional protection products. • Analyzed branch’s monthly P&L statements to increase revenue by reducing costs (fuel/depreciation/wages etc.) and increasing income (Marketing/Reservations).

Mentored personnel in protocols, safety, and customer service, as well as techniques to increase revenue and reduce shrinkage. • Worked with visual merchandisers to develop window and in-store presentations for seasonal brands and products. • Internally recognized for exceptional sales performance, restocking merchandise and assisting in product receiving.