Jordan Tyler: Account Executive in Los Angeles, CA

• Coordinating deadlines, production schedules and product procurement to ensure project completion • Organic creation of a client base to grow the business of color graphics • Continuously staying at the forefront of color printing abilities on a multitude of substrates (surfaces) • Managing client bases through use of SalesForce and SalesForce 1 to ensure the highest customer service standards

• Designing digital and print media through the use of Adobe Creative Suite • Prospecting new business through social media, grassroots & niche marketing • Constantly keeping clients updated with cutting edge ideas for marketing applications in digital and print format while always looking to keep marginal cost to a minimum and value adding to a maximum • Seeking out and aligning projects with the right trade printers, network hosts, and third party applications to ensure best practice project execution

• Owning overall relationships with customers, including Increasing adoption, ensuring retention, and customer satisfaction • Establishing a trusted strategic advisor relationship with customers and drive continued value of our products and services • Working with customers to establish critical goals and key performance indicators • Identifying and developing upsell opportunities • Advocating customer needs and issues cross-departmentally • Managing account escalations • Ensuring customer success through product training and best practices webinars

Kaleo is a predictive knowledge sharing application that connects your people with the expert guidance and resources they need to get their jobs done. Our application learns from employee interactions and predicts information needs across the entire company then shares that information with people proactively. Our customers like Toyota, Viacom and Bacardi, experience higher best-practice adoption rates, lower support costs and broader employee engagement. Jordan is currently responsible for: • Continuously researching organizational fits for Kaleo's unique tacit and predictive knowledge sharing platform • Starting initiatives to revamp email templates, messaging and search tactics/technology to support and align with new product development and market shifts • Consistent outreach to drive demand to companies and organizations in need of better ways to capture, share, and push knowledge in easily consumable on-demand bite size chunks • Training and on-boarding new business developm

• Consistently and successfully researching new verticals to grow Wiredrive's client base. • Using consultative sales techniques to fit prospective clients with Wiredrive's robust cloud storage, media sharing, and collaboration tools • Routinely a front runner for new sales opportunities created and product demonstrations scheduled for Account Executives

• Responsible for over 7.1 million dollars in sales per year working exclusively with The Home Depot and contractors as a vendor • Finished 2013 – 101% of quota, increased revenue 6.38% over prior year, ranked in top 3% of company sales representatives in terms of revenue in western territory, and responsible to grow the #2 and #6 top ranking revenue store in region • Managing, and ensuring our products: Ryobi, Milwaukee, Ridgid, and Homelite have high visibility to the consumer, and sell through faster than the competition via acquisition of end caps, wing stacks, and in store demonstrations • Educating employees and consumers about the technological and durability advances Techtronic Industries consistently brings to the shelves of The Home Depot

• Managing School-wide marketing campaigns through the use of event calendars, posters, vinyl banners, plasma displays, and postcards, we utilize in-house and subcontracted printing on a daily basis • Playing an integral part in product, print, and apparel manufacturing by consulting, designing, mocking up, proofing, attending press checks, printing and managing • Working with high quality trade printing and bindery firms when subcontracting larger jobs

• Engaged in School-wide marketing campaigns through the use of event calendars, posters, vinyl banners, plasma displays and postcard, we utilized in-house and subcontracted printing on a daily basis • Contributed to product, print, and apparel manufacturing by, designing, mocking up, proofing and printing • Helped to create stock photo, vector, and font database to speed up project completion timelines for lean production

• Designed for retail website: www.AccessoryGenie.com • Photographed and retouched products, and packaging for website and catalog