Josh Ingerman: Delivery Manager in Phoenix, Arizona

● Promoted from retail delivery to management ● Manage daily team operations for a 30 employee team. Create and maintain schedule for department ● Ensure team compliance with AZDHS standards at all times. ● Train, manage, and audit performance improvement plan for employees ● Organize and maintain all scheduled maintenance for company vehicles ● Dispatch deliveries and create routes for driver task times ● Log call history and manage call queue ● Capture and review body and dash cam footage ensuring driver safety and customer service goals are executed ● Log sales data and keep track of monthly sales totals and goals in MS Suite

● Lead a team of 20 people in fresh frozen. Inventory, tag, vacuum seal and log product in Biotrack ● Harvest product and keep compliance standards to prepare for post production ● Trained every employee of the month since August 2018 ● Created a new product that was successfully marketed/ sold within my first month ● Maintain facility to AZDHS regulations. Prepared, packaged, and built orders for delivery

trained 30 employees within 1 year. ● Conduct full store inventory count daily as well as prepare and organize product for compliance audits ● Interact with vendors and enter purchase orders for their orders ● Promoted from retail to production to a training lead within 3 months ● Set the record for most product packaged and labeled into inventory in an 8 hour shift(600 units) ● Inventory all product in store for weekly and monthly audits ● Update sales menu, inventory sheets, in stock lists and prepare inventory records for management

● Ship 1,000s of orders a month domestically and internationally, including tariff codes ● Manually managed Inventory in a 100,000+ product warehouse ● Create sales/ inventory reports for upper management/sales team using Excel ● Log and report daily sales orders and posted shipments through excel ● Pick inventory for orders. Count and log inventory monthly. Ship orders through UPS World Ship, Fedex, DHL. ● Communicate with sales and clients via email to confirm shipments. Assist clients on customer will call orders

● Promoted to position within 1 year, responsible for a 7 person production team ● Build, wrap and label shipping orders on pallets. Operate machinery used in the production process ● Log production numbers and completed batch numbers. Kept OSHA logs in compliance with health and safety codes

● Promoted from Sales Associate to Manager and trained a team of 5 sales associates ● Boosted retail sales 4 years in a row. Direct communication with sales reps and distribution reps ● Helped source and build a second location from location sourcing to open staffing and training