Joshua Loseke: Vendor Manager in Renton, Washington

(Seattle, WA) B2B focused retail group within Amazon designed to serve the unique needs of diverse business customers across a wide range of verticals. Vendor Manager August 2023 - Present Managed $275M category P&L by analyzing financials and driving solutions to realize continuous improvement, carefully managing MAP policies for major vendors, and working to onboard new business opportunities to add SKUs. * Operated as promotion program manager for Thanksgiving Week sales to deliver $275M over the eleven day event, beating promotional sales target by 70%, while coordinating daily leadership reporting updates and writing event learnings document for VP & Directors * Managed cost negotiations with Fortune 500 company to correct declining profitability and secure +150bps of improvement on brands $100M T12M COGS * Developed trust and close working relationships with over 12 vendors as category owner, encouraged program investment and persuaded them to add over 5000 SKUs not previously available on Amazon * Identified underperforming brands in category by comparing on site performance to total market share, engaged low performers to invest in their growth on platform, and collaborated to design profitable growth strategies and launch new SKUs * Drove 5x improvement in category level profitability within six months of onboarding by conducting in depth analysis to identify products and vendors degredative to the P&L, renegotiated costs, program investment, and fulfillment methods to close gaps and improve profitability from 3% Contribution Margin to 14%, turning category from least profitable in division to sustainably profitable business which was accretive to the division * Negotiated $1.8M of free cash flow improvement through Annual Vendor Negotiations process to deliver continued profitability improvement, achieving 140% of assigned goal * Conducted in depth analysis to identify products and vendors degradative to the P&L, began renegotiating costs, programs, and fulfillment models to close these gaps and improve profitability by over 400% from 3% to 14% CM in 90 days of onboarding * Managed Direct Fulfillment program for BISS division after FTE left while maintaining full ownership of category, also acting as SME for Heavy Bulky product fulfillment and Regionalization program

(San Francisco, CA) May 2017 - Dec 2021 Startup consumer product and service company specializing in creation, operation, and brand management. Newport Vessels offers marine products, including boats, for outdoor enthusiasts.

implemented, and maintained programs to achieve corporate goals. Hired and developed industry leading customer service and sales team. Managed budget and funding channels for Newport Vessels organization by working cross-functionally on sales, marketing, product, operations, and finance. Developed and sourced new products by implementing operations process excellence for product sample creation, production runs and reorders. Followed inclusive UX (user experience) design approach for product development to serve people of all ages, skills, and socioeconomic levels. * Hired and managed development team to complete website redesign and platform migration from BigCommerce to Shopify Plus over 3 months; yielded 110% increase in organic traffic, 40% increase in conversion rates, faster load times, and 20% increase in average order value * Conceptualized, managed and deployed complete rebrand including name, logo, brand colors, and website theme to improve online CX and brand performance in ecommerce space * Promoted top CSR (customer service representative) to replace me as manager; coached them through staffing and hiring process to onboard 2 new CSRs within 4 months * Trained Customer Service Managers to develop strategies for both service and sales customer calls to provide best customer experience and develop customer trust and brand loyalty * Hired, trained and developed new Product Development Manager to backfill role as needs and responsibilities grew, coached them through product strategy development to ensure alignment with existing product roadmap * Developed framework within 30 days for selecting and evaluating new manufacturers; onboarded 5 vendor additions from China, Taiwan, Vietnam, and Bangladesh * Owned supplier management as liaison between domestic product engineering and factories in Asia on 6 complex and competing projects to execute 10 product roadmap * Managed $50K monthly marketing campaign through Amazon Vendor & Seller channels and Shopify Plus with 12X ROAS (return on ad spend) and 8% ACOS (advertising cost of sales)

Managed P&L, developed physical and digital product strategy encompassing inflatable boats, electric motors, accessories, website, and support library. Created business plans for brand strategy, product development, and product roadmap. * Designed, sourced, and launched over 30 products ranging from $15 to $900, unlocking millions in high margin revenue in untapped verticals and driving 1000% revenue growth with gross margin of 37-46% during company tenure * Managed Customer Service team to hire, train, develop, and grow remote team of 5 amazing & diverse employees; earned best CS reputation in industry with Amazon reviews growing from 400 to over 10,000 * Conceptualized product strategy, roadmap, and growth plan with 3, 5, and 10 year to drive sustained growth and investment in a highly competitive and rapidly evolving market * Designed, developed and brought to market electric boat motors by owning end-to-end product development and GTM implementation; eroded legacy competitor's market share by 30% over 6 month period

(San Francisco, CA) Identify and prioritize solution themes and value propositions for high-quality sustainability initiatives. Sustainability Consultant Jan 2016 - May 2018 Partnered with fellow MBA team to serve clients on ESG (environmental, social, and governance) strategic initiatives and developed sustainability strategies to mitigate risks with actionable implementation plans and roadmaps. Clients included Hilton (recycling), SkySafari (drone), SunWork (solar), HIP Investor (fintech). * Managed team of 3 to develop an effective ESG strategy for Hilton San Francisco within 4 months; increased recycling rates at Hilton Union Square by 10% over 3 months implementation period through operations plan

Developed tailored banking strategies to help clients solidify their financial position by using discovery questions to understand needs, analyzing accounts to identify opportunities, and proposing solutions while building trust to establish influence in order to help them achieve financial success. * Achieved Top 10 ranking out of more than 1,000 bankers within 3 months of onboarding by listening to customer's financial requirements and problem-solving with revenue strategy

Strategized and launched sustainability program by collecting and analyzing data to build the case for environmental improvements across the organization, worked cross functionally with diverse teams from engineering, manufacturing, finance, to the CEO to gain support for new programs and processes. * Developed product sustainability strategy for $400M company focused on reducing negative environmental effects of its products and manufacturing processes