Justin Burns: in Tustin, CA
Summary
Activity
Projects
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Work experience
Trump Card
Operations/Customer Service | 08/2014 - 07/2015
• Arrange for transport using a variety of modes, such as roadways, airways, ocean and railways.
• Inform clients of shipping options, timelines and regulations affecting shipments.
• Determine efficient and cost-effective methods of moving goods from one location to another.
• Select shipment routes based on nature of goods shipped, transit times and minimizing potential delays.
• Prepare cost quotations for freight transportation.
• Reserve necessary space on ships, aircraft, trains and trucks.
Sanuk
Customer Service/Sales Support | 12/2012 - 08/2014
• Confer with customers and sales reps to provide information about products, services and process orders.
• Maintain an organized order file by preparing orders for delivery 2 weeks in advance.
• Calculate weight, volume and cost of goods to be moved.
• Resolve complaints by performing activities such as exchanging merchandise, refunding money and adjusting bills.
• Keep record of all interactions, recording details of inquiries and issues, as well as actions taken.
• Assist customers in obtaining claim investigation results and reimbursements.
IBE Digital
Marketing Representative | 10/2011 - 12/2012
• Contact new customers to discuss their needs and explain how these needs could be met by specific products and services.
• Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
• Negotiate prices, terms of sale, and service agreements.
• Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, attending trade shows and conferences.
Malcolm & Cisneros
Assistant Paralegal | 02/2011 - 05/2011
• Gather and analyze data by utilizing various legal databases and public records to determine course of action and prepare cases for trial.
• Prepare legal documents, including declarations, pleadings, notices, objections, stipulations, assignments, orders and affidavits.
• Organize and maintain records of all case related documents, including legal correspondence, in paper and electronic filing systems.
• Communicate with clients, attorneys and other professionals to discuss details of case.
AddVantage Tax
Office Manager | 01/2009 - 01/2011
• Prepared invoices, reports, memos, letters, financial statements and other corporate documents, using word processing, spreadsheet, database, and presentation software.
• Conducted research, compiled data, and prepared papers for executives.
• Maintained office systems, AP/AR and prepared payroll.
Education history
University of California-Irvine
Bachelors | 2005 - 2010
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