K.C. Myron: in Reno, NV

Managed and Trained 20+ employees for an extremely busy and fast paced poker room. Managed employee and guest table assignments, waitlist and phone ins. Responsible for making accurate cash to chip transactions for guests, dealers and the main cage. Facilitated conflict resolution for guests and employees. Tournament Director for daily multi-table bounty tournaments and monthly $2,500.00 freeroll. Experience dealing Limit/No Limit Texas Hold Em’, Crazy Pineapple, Omaha and Seven Card Stud

Hired, trained, scheduled and managed 15 employees on a rotating seasonal basis. Ensured an excellent customer experience by providing top-notch customer service skills and product knowledge. Exceeded sales goals and met payroll budgets. Developed and executed retail operations, created employee training procedures, merchandised store inventory and designed innovative store layouts for multiple locations within the company. Maintained and cultivated strong relationships with sales representatives and vendors. Organized and managed large special events and contests to help build our brand. Attended the SIA and WWSRA tradeshows in 2005, 2006, 2009 and 2010. Managed buying for three storefronts as well as e-commerce business. Designed buying budget, managed inventory levels, evaluated pricing and promotions.