Katie VanMalsen: in Royse City, TX

In my role as a Circle Boating Manager, I excelled in training and nurturing a skilled team capable of operating vessels, detailing them to perfection, and delivering exceptional customer service. I was responsible for training all new members on the boat safety , lake restrictions and operations of all of our vessels .My front-facing interactions with club members and rental customers ensured outstanding experiences, while my innovative marketing strategies, such as engaging social media posts and eye-catching flyers, consistently drove traffic and growth. Additionally, I took charge of vessel maintenance, managing vendor relationships and organizing part orders to uphold safety and quality standards. My dedication to these responsibilities has been the cornerstone of my success in the field. Staff Training: Led training programs that transformed staff into skilled professionals proficient in vessel operation, detailing, and customer service. Customer Engagement: Elevated customer experiences through front-facing interactions, addressing inquiries, and resolving issues promptly. Marketing Innovation: Successfully implemented creative marketing strategies, including social media campaigns and eye-catching flyers, to boost customer traffic. Maintenance Excellence:Managed vessel maintenance, vendor relationships, and part orders, ensuring the safety and quality of the fleet.

Coaching young athletes improve in their skills of volleyball. As a graphic designer and social media manager for a volleyball club, I was responsible for creating and implementing successful social media campaigns to promote the club and its events. This included developing strategies, creating engaging content, and analyzing performance data to drive growth and engagement on various platforms. In addition to my social media management skills, I also utilized my expertise in graphic design to create a variety of visually appealing graphics for print and digital mediums. My strong portfolio demonstrated my ability to deliver creative and effective designs that aligned with the club's brand guidelines and met their objectives. I was highly organized and detail-oriented, with the ability to multitask and manage multiple projects simultaneously. I was a strong team player and enjoyed collaborating with other members of the club to deliver high-quality work on time. My passion for social media and design, combined with my strong skillset and work ethic, made me a valuable asset to the volleyball club.

In my role, I was primarily responsible for providing essential Basic Life Support (BLS) services trackside for both riders and spectators at various events. This encompassed being on standby to address any medical emergencies or incidents that occurred during races, practices, or other trackside activities. My duties extended to working at special events and private functions hosted by vendors, as well as by brands such as Kawasaki and Fox Shocks, who would rent out the track for their activities. These events often involved a diverse range of activities, from product launches to promotional events. I was intricately involved in supporting the two-stroke industries and collaborating with a myriad of brands within this sector, ensuring the safety and well-being of participants and attendees. This role required a profound understanding of the specific medical needs and challenges associated with the motorsport industry. In summary, my responsibilities included ensuring the safety and immediate medical attention for riders and spectators at various trackside events, contributing to the smooth execution of special events, and supporting brands and vendors in the motorsports industry by delivering top-notch Basic Life Support services.

In my multifaceted role, I expertly assisted customers in selecting the right gear, providing in-depth product knowledge, and facilitating a seamless shopping experience. Additionally, I managed the parts department, ensuring precise product sourcing and order fulfillment. Simultaneously, I assumed the role of Social Media Manager, crafting and executing content strategies to enhance the company's online presence. This included developing engaging posts, scheduling content, and fostering a vibrant online community. As a Content Creator, I generated captivating graphics, videos, and written content to promote products, offer gear-related insights, and showcase the brand's offerings. My creative content aimed to engage, educate, and inspire the audience, reinforcing the brand's identity and fostering a strong online presence. In summary, my role was diverse and encompassed customer assistance, parts department operations, social media management, and content creation. My comprehensive approach contributed to a seamless shopping experience for customers and the company's thriving online presence.

In my role, I held the primary responsibility of providing crucial Basic Life Support (BLS) services trackside for both riders and spectators across various events. This entailed maintaining a constant state of readiness to address any medical emergencies or incidents that might occur during races, practices, or other trackside activities. My duties extended to encompassing special events and private functions, where I ensured the seamless execution of medical support. These events covered a diverse range of activities, from product launches to promotional events. I also played a pivotal role in supporting the diverse range of activities and industries that thrived in the motorsports sector. This involved collaborating with numerous entities to ensure the safety and well-being of all participants and attendees. In doing so, I developed a profound understanding of the unique medical needs and challenges associated with the motorsport industry. In summary, my responsibilities revolved around maintaining the safety and providing immediate medical attention to both riders and spectators during trackside events. My role also encompassed the smooth execution of special events while delivering high-quality Basic Life Support services to various entities within the dynamic motorsports industry.

I functioned as an integral team member dedicated to delivering the utmost in customer service excellence. My role extended beyond the conventional sales model, as I actively engaged with customers to provide them with a thorough understanding of our products. This involved sharing my in-depth product knowledge and crafting personalized recommendations tailored to their unique needs and preferences. Moreover, I undertook the responsibility of constructing custom boards, meticulously ensuring that they aligned with each customer's specific requirements. Additionally, I provided expertise in fitting customers with the perfect board, ensuring their utmost satisfaction and comfort. My role encompassed the critical operational duties of both opening and closing the store, which included managing cash drops and maintaining financial accountability. This demonstrated my commitment to efficient and secure store operations. Throughout my interactions with customers, I consistently maintained a friendly and professional demeanor, reflecting the values and ethos of the brand. This created an environment where customers felt valued and respected, contributing to their overall satisfaction. Furthermore, my responsibilities extended to the booking of private lessons and the orchestration of events such as sold-out park sessions and birthday celebrations. This multifaceted role allowed me to bring the brand's offerings to life and deliver memorable experiences for customers. In summary, my professional role was marked by a commitment to excellence in customer service, encompassing product knowledge, custom board creation, store operations, and event management, all delivered with a friendly and professional approach.