Katie VanMalsen: in Royse City, TX
Katie VanMalsen
![Profile avatar](https://content.malakye.com/media/uploads/images/personalprofiles/thumbs/711052_638336798998999336.jpeg)
Royse City | United States
Skills
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Interests
Graphic design
Digital marketing
Hospitality
Social media management
Product marketing
Summary
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Activity
Projects
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Work experience
Suntex Marinas
Circle Of Boating Manager | 06/2022 - 09/2023
In my role as a Circle Boating Manager, I excelled in training and nurturing a skilled team capable of operating vessels, detailing them to perfection, and delivering exceptional customer service. I was responsible for training all new members on the boat safety , lake restrictions and operations of all of our vessels .My front-facing interactions with club members and rental customers ensured outstanding experiences, while my innovative marketing strategies, such as engaging social media posts and eye-catching flyers, consistently drove traffic and growth. Additionally, I took charge of vessel maintenance, managing vendor relationships and organizing part orders to uphold safety and quality standards. My dedication to these responsibilities has been the cornerstone of my success in the field.
Staff Training: Led training programs that transformed staff into skilled professionals proficient in vessel operation, detailing, and customer service.
Customer Engagement: Elevated customer experiences through front-facing interactions, addressing inquiries, and resolving issues promptly.
Marketing Innovation: Successfully implemented creative marketing strategies, including social media campaigns and eye-catching flyers, to boost customer traffic.
Maintenance Excellence:Managed vessel maintenance, vendor relationships, and part orders, ensuring the safety and quality of the fleet.
Incredible Crush Volleyball Club
Coach / Marketing Manager | 10/2021 - 05/2022
Coaching young athletes improve in their skills of volleyball. As a graphic designer and social media manager for a volleyball club, I was responsible for creating and implementing successful social media campaigns to promote the club and its events. This included developing strategies, creating engaging content, and analyzing performance data to drive growth and engagement on various platforms.
In addition to my social media management skills, I also utilized my expertise in graphic design to create a variety of visually appealing graphics for print and digital mediums. My strong portfolio demonstrated my ability to deliver creative and effective designs that aligned with the club's brand guidelines and met their objectives.
I was highly organized and detail-oriented, with the ability to multitask and manage multiple projects simultaneously. I was a strong team player and enjoyed collaborating with other members of the club to deliver high-quality work on time. My passion for social media and design, combined with my strong skillset and work ethic, made me a valuable asset to the volleyball club.
Lake Elsinore Motorsports park
Emt | 03/2017 - 05/2021
In my role, I was primarily responsible for providing essential Basic Life Support (BLS) services trackside for both riders and spectators at various events. This encompassed being on standby to address any medical emergencies or incidents that occurred during races, practices, or other trackside activities.
My duties extended to working at special events and private functions hosted by vendors, as well as by brands such as Kawasaki and Fox Shocks, who would rent out the track for their activities. These events often involved a diverse range of activities, from product launches to promotional events.
I was intricately involved in supporting the two-stroke industries and collaborating with a myriad of brands within this sector, ensuring the safety and well-being of participants and attendees. This role required a profound understanding of the specific medical needs and challenges associated with the motorsport industry.
In summary, my responsibilities included ensuring the safety and immediate medical attention for riders and spectators at various trackside events, contributing to the smooth execution of special events, and supporting brands and vendors in the motorsports industry by delivering top-notch Basic Life Support services.
Temecula Motorsports
Sales | 01/2019 - 03/2020
In my multifaceted role, I expertly assisted customers in selecting the right gear, providing in-depth product knowledge, and facilitating a seamless shopping experience. Additionally, I managed the parts department, ensuring precise product sourcing and order fulfillment.
Simultaneously, I assumed the role of Social Media Manager, crafting and executing content strategies to enhance the company's online presence. This included developing engaging posts, scheduling content, and fostering a vibrant online community.
As a Content Creator, I generated captivating graphics, videos, and written content to promote products, offer gear-related insights, and showcase the brand's offerings. My creative content aimed to engage, educate, and inspire the audience, reinforcing the brand's identity and fostering a strong online presence.
In summary, my role was diverse and encompassed customer assistance, parts department operations, social media management, and content creation. My comprehensive approach contributed to a seamless shopping experience for customers and the company's thriving online presence.
Milestone/Perris Raceway
EMT | 01/2016 - 04/2018
In my role, I held the primary responsibility of providing crucial Basic Life Support (BLS) services trackside for both riders and spectators across various events. This entailed maintaining a constant state of readiness to address any medical emergencies or incidents that might occur during races, practices, or other trackside activities.
My duties extended to encompassing special events and private functions, where I ensured the seamless execution of medical support. These events covered a diverse range of activities, from product launches to promotional events.
I also played a pivotal role in supporting the diverse range of activities and industries that thrived in the motorsports sector. This involved collaborating with numerous entities to ensure the safety and well-being of all participants and attendees. In doing so, I developed a profound understanding of the unique medical needs and challenges associated with the motorsport industry.
In summary, my responsibilities revolved around maintaining the safety and providing immediate medical attention to both riders and spectators during trackside events. My role also encompassed the smooth execution of special events while delivering high-quality Basic Life Support services to various entities within the dynamic motorsports industry.
![Image Yamaha Motor Corporation, USA](https://content.malakye.com/media/logos/images/8241_636564153072867649.png)
Yamaha Motor Corporation, USA
Marketing | 04/2012 - 02/2018
My role involved not just promoting products, but creating unforgettable experiences. I was the bridge between our exceptional products and our valued consumers. It was all about making that first interaction special, introducing them to the product, and ensuring they left as passionate fans. We weren't just selling; we were building lasting connections. It was about making sure our fans not only loved the product but also carried away cherished memories of the amazing people who represented our brand, thanks to our outgoing and welcoming personalities.
![Image THOR Motocross](https://content.malakye.com/media/logos/images/1094_638001304976203274.jpeg)
THOR Motocross
Marketing | 03/2013 - 09/2016
My role was multifaceted, involving brand promotion and active engagement at Amateur motocross races. As an ambassador for the brand, I was responsible for increasing brand visibility and recognition, both at the events and within the broader community. This extended to organizing and participating in promotional activities and campaigns, ensuring that our message resonated with the target audience.
A significant part of my role was serving as a 30-card girl at Amateur motocross races. This role required me to be an enthusiastic and dynamic presence on the track, engaging with racers and fans alike. I contributed to the event's atmosphere, adding an element of excitement and interaction.
As a spokesperson, I embraced the opportunity to connect with fans and the motorsports environment. I genuinely enjoyed being around the enthusiastic crowd, sharing insights about the brand, products, and offerings. My role was to ensure that fans felt not only welcome but also excited when approaching our products and interacting with our sales associates.
In essence, I had the privilege of being the face of the brand, actively engaging with the motorsports community, enhancing the fan experience, and promoting the brand through various promotional activities and events.
![Image Oakley, Inc.](https://s3.us-west-2.amazonaws.com/malakye-content/photos/users/476a3edf-2c92-4edb-b9df-737a3c6e02d6/AVATAR/58c7d68b-247f-4656-aaf5-2b8c75596ed1.jpeg)
Oakley, Inc.
Sales | 08/2013 - 12/2014
As a Sales Associate, my role was pivotal in delivering a personalized experience to our customers. I specialized in assisting them in finding the ideal pair of custom eyewear, meticulously considering their unique preferences and requirements. This wasn't just about selling; it was about crafting a tailored solution.
Moreover, I excelled in fitting customers in their meticulously selected Oakley apparel, ensuring that the entire ensemble harmonized seamlessly with their individual style and purpose.
I undertook the crucial responsibility of both opening and closing the store, guaranteeing that every aspect of the business day ran smoothly. This included ensuring that the store was ready for operation in the morning and securely closed in the evening.
Furthermore, I was entrusted with the management of orders and returns, overseeing the entire process, from the initial request to the final shipment. This entailed meticulous attention to detail and adherence to strict timelines, ensuring customer satisfaction and efficient operations.
In essence, my role as a Sales Associate was characterized by a commitment to delivering a customized shopping experience, from eyewear to apparel, alongside the crucial operational responsibilities of opening and closing the store and managing orders and returns.
Hydrous wake park
Pro shop Associate | 05/2012 - 05/2013
I functioned as an integral team member dedicated to delivering the utmost in customer service excellence. My role extended beyond the conventional sales model, as I actively engaged with customers to provide them with a thorough understanding of our products. This involved sharing my in-depth product knowledge and crafting personalized recommendations tailored to their unique needs and preferences.
Moreover, I undertook the responsibility of constructing custom boards, meticulously ensuring that they aligned with each customer's specific requirements. Additionally, I provided expertise in fitting customers with the perfect board, ensuring their utmost satisfaction and comfort.
My role encompassed the critical operational duties of both opening and closing the store, which included managing cash drops and maintaining financial accountability. This demonstrated my commitment to efficient and secure store operations.
Throughout my interactions with customers, I consistently maintained a friendly and professional demeanor, reflecting the values and ethos of the brand. This created an environment where customers felt valued and respected, contributing to their overall satisfaction.
Furthermore, my responsibilities extended to the booking of private lessons and the orchestration of events such as sold-out park sessions and birthday celebrations. This multifaceted role allowed me to bring the brand's offerings to life and deliver memorable experiences for customers.
In summary, my professional role was marked by a commitment to excellence in customer service, encompassing product knowledge, custom board creation, store operations, and event management, all delivered with a friendly and professional approach.
Education history
American heart Association
205502923811 | 2014 - 2024
National healthcare Association
#N7E4P4M5 | 2016 - 2023
National registry Emergency Medical Technician
NREMT E3529538 | 2015 - 2023
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