Ken Mazur: in Canton, MI

Leadership role responsible for contributing to and collaborating with channel leaders driving the success of retail, professional, e-commerce, and international sales teams Routinely collaborate with marketing, operations, human resources, and regulatory departments to ensure programs and policies are effective and successful, and production and personnel resources are allocated appropriately Regularly analyze pricing strategies across all sales functions to ensure maximum value to customers and maximum return on investment to the company Establish and review forecasting and P&L models and assumptions to ensure company success in partnership with C-level executives Collaborate with Executive Management team on the creation of National Sales Conference Develop incentives for sales organization to drive overachieving results

Led a 46-member sales organization responsible for driving more than $35M in sales revenue Executed strategic spending plan to drive profitable results Created a compensation program that rewarded and retained overachievers while remaining disciplined to spending Created and contributed to a 3–5 year business plan for the sales organization Presented to and consulted with C-Level management on business strategy and expansion plans Contributed to and facilitated creating content for a company-wide National Sales Meeting

Responsibilites include; recruiting, coaching, and developing a team of Territory Sales Managers (Eastern-half US) Creating annual, quarterly, and monthly forecasts Developing motivating quarterly bonus objectives Analyzing business trends and demographics for creating new sales territories Establishing and manage expense budgets for team of 15 Sales Managers Completing Annual Performance Reviews Traveling extensively throughout Eastern US

Recruited to prospect, sell, and train esthetically-focused accounts throughout State of Michigan on the full complement of Cynosure Lasers.. Customer base included; Plastic Surgeons, Dermatologists, Family Practice, and OB/GYN accounts.

Prospecting, selling, training, and servicing Dentists throughout the state of Michigan. Generated $4.5 MM in new sales over three year history.

Management of a 10 state region, represented by nine Professional Sales Representatives selling the sonicare® electronic toothbrush. Motivating and coaching the sales force Facilitating clear communication between sales representatives and corporate staff Recruiting/interviewing/hiring sales force Planning and forecasting sales goals and strategies Managing the expense budget for the sales force Participating in strategic and tactical planning meetings requiring effective oral presentations Offering suggestions and ideas for improved sales effectiveness

Developing a new Key Account program to capture business from larger dental groups known as Dental Managed Organizations (DMO) Prospecting high-level executives to negotiate purchasing contracts Routine interaction with executives within Philips to finalize negotiated contracts Extensively modifying the existing Sales Training program and developing new training materials to meet demands of growing sonicare brand Scheduling, producing, and facilitating training sessions for new sales representatives Prospecting Dental practices throughout State of Michigan to introduce and expand the sonicare brand Participated in Sales Task Force to enhance and expand brand messaging and sales success throughout US

Responsible for prospecting, selling and servicing a growing customer base of Dentists throughout southeastern Michigan. Successfully managed and sold a growing portfolio of more than 50 skus. Chosen as one of three Account Managers to participate in the Field Sales Advisory Council 1995 in recognition for strong sales and management aptitude. Effectively and enthusiastically partnered with over 30-Distributor Representives from Patterson Dental, Sullivan Schein Dental (fka, Meer Dental & Sullivan Dental)

Prospecting and selling telecommunication services to Business accounts. Qualified accounts could bill up to $150K in annual revenue for both in-bound and outbound telecommunication services. Chosen in July 1993 to become a member of the International Account Manager team. Primary focus on growing Global telecommunication products and services to new and existing AT&T commercial customers.

Actively participate in everything from sales and marketing and customer service to operations and finance. Responsible for developing new business and maintaining current relationships. Understanding cost control, P&L statement, and understanding what it takes to run a profitable business. Deliver superior customer service. Learn proper sales techniques to problem solving and conflict management. Market to local business partners and build solid, long-lasting relationships with key business decision-makers.

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests. Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Welcome and acknowledge all guests according to company standa