Laura Malloy: in Los Angeles, CA

Practiced excellent customer service skills with vendors, clients, families, and business partners ? Created new strategies for client and business success with leadership to help with budgeting, forecasting and business success ? Tracked the daily census of the client population and created reports for management to help dictate their decisions ? Maintained the day-to-day operations of the company, including paying bills, processing payments and communicating with vendors and customers

? Assisted the directors by building reports and analyzing data to support projects and initiatives for primary care practices ? Created data visualization and graphics for dashboards, posters, and PowerPoint presentations to help communicate insight ? Accumulated health care data through information systems to report on trends and help make decisions to improve the health ? of the patient population ? Collaborated with management to understand and create new strategies to implement workflows at provider practices and ? evaluate population health programs ? Checked for data mistakes and corrected inaccuracies ? Created database reports for analysis and production reporting ? Developed a Practice Scorecard for key health metrics for physicians ? Conducted measurement and evaluation studies and research projects on the population health programs ? Maintained daily, weekly, monthly and quarterly healthcare dashboards and tracking reports ? Performed data analysis to evaluate and inform business and data requirements

? Managed 50-100 student athletes in a work-study program ? Assisted the Athletic Director and Associate Director with staffing, supervising, training and scheduling all the work-study undergraduate students ? Assisted the Directors in the administration of the Athletic Department ? Scheduled athletic team practices and game schedules for all the coaches in the department ? Administered community and student use of the athletic facilities, including the pool, gym, fields and training rooms ? Scheduled all the athletic facilities for rental, school events, and community services ? Managed the expense budget for the athletic department; made deposits and posted to the cash receipts log ? Represented the athletic department at various school meetings ? Coordinated athletic facilities with various coaches, teams, and departments within the college and within the conference

? Managed accounts receivable for large medical practices ? Reviewed fee schedules to assure accurate reimbursement with all contracted payers ? Appealed any low or inaccurate payments for full reimbursement for the physicians ? Responsible for timely batch processing and full balance reconciliation for accurate accounting