laurie arredondo: in Whittier, CA

• monitor and administer over(5k) customer accounts for this company • research and analyze accounts generate monthly aging reports • mechanical liens & stop notices • determine payment schedules with customers contact delinquent customers to secure payment • initiate collection efforts to successfully boost collections from 70% to 95% • investigate and resolve billing and account discrepancies manage and resolve customer inquiries • Performs a credit review of the top customers at divisional and company wide level. Utilizes Dun and • Bradstreet, credit report, public record reports, trade reference and banks. • Handle all the Credit Reference Requests that come through to our Divisions. Sales & Marketing. • Recommends changes to customer's payment terms or terminating/or placing accounts on cred hold on customer's open credit terms.

• prepared, printed and mailed statements followed up and allocated payments • performed daily reconciliations resolved accounts receivable issues with customers • obtained credit information on customers monitored credit limits assisted with month-end closing

• Responsible for credit collections on all accounts by contacting the customer By phone, e-mail and written correspondence • Preparing and maintaining customer's monthly reconciliation schedules. • Researched and resolved customer claims (shortages, pod's, discount violation, Advertising, returns) using Clarify Claims Management system. Making decisions with clear authority to write off balances according to strict guidelines. • Prioritizing accounts and workflow to meet management goals. • Communicating work in progress and final collection disposition to the appropriate A/R and Credit Staff. • Working in conjunction with the Credit Manager and assisting the Cash Specialists as necessary to insure proper application of customer remittances. Preparing and maintaining customer account reconciliation schedules using Trend database and Clarify Claims Management systems. Preparing monthly reconciliation status reports for management

• Managed effort to keep clients up to date on third party status leading to commercial debt resolution, • Lien filing and legal action. Managed a portfolio averaging 1500 debtors while producing monthly revenue • Duties to meet objectives in regard maintenance collection objectives and strategy review and create repayment schedules with debtor's aand assigned client billing rates. • Managed a customized-on line collection system, which provided documenting, • Re-engineered company policies and procedures to improve efficiency

• Match, batch, and code invoices (an average of 500-700 invoices/week • Communicate with vendors on various payment issues • Conduct payables and vendor research obtain W-9s/W-8s, confirm tax form • completeness and determine accurate withholding rates applicable, validate banking information, • traveling expenses, rent, other expenses petty cash • Determine if the vendor addition fulfills IRS 1099 reporting requirements • work with high volume of transactions in a fast-paced environment