Leah Thomas: in San Diego , CA

• Part-time Manager from July 2010-April 2017 • Managed daily gym operations, facility equipment inventory, customer service, staff, and instructors and reconciled monthly inventory. • Revamped retail store sales and process, which resulted in doubled sales after 1st year, quadrupled sales after the 3rd year, and maintained 30% profit margins per quarter. • Grew our brand by researching and designing a branded apparel line geared towards our community. • Developed and then oversaw in house online retail by designing marketing signs, advertising products, and managed inventory, reporting and recording sales. • Strengthened operational efficiencies and traceability by developing new hiring, on-boarding, staff training while streamlining corporate branding in recruiting activities. • Implemented, and formalized a training process for all employees, including new employees, employees changing roles, refresher courses, and a virtual customer service experience training. • Created and generated job descriptions, the financial merit increase structure, and employee evaluations while scheduling staff for parties, corporate events, and manager shifts. • Programmed fitness and climbing lessons to cater to each individual's specific goals in both private and group sessions resulting in building rapport and bringing in repeat business and revenue. • Established an intern program for local high school students an opportunity to practice the English language in a workplace setting. • Volunteered with Catalyst Sports to support climbers with various physical disabilities by teaching adaptive climbing strategies to member's with Parkinson's.

Worked in a fast-paced customer service environment serving, greeting and engaging all guests. Making sure they have a great cider experience. Worked the POS system, restocked inventory, sold apparel, and represented Lost Boy at major events.

• Conducted full recruiting life cycle including initial sourcing, screening, interviewing, salary negotiation, offers, and onboarding processes. • Balanced up to 20 requisitions at any given time with a focus on governmental contracting and commercial clients while using Bullhorn software to organize information. • Collaborated closely with the VP, recruiting manager, and directly with clients to develop the best sourcing and recruiting strategies. • Matched client's needs with qualified recruiters by developing in person connections, utilizing LinkedIn Recruiter, referrals, networking, applicant tracking systems and job boards.

• Educated individuals on the value of their health and wellness. • Improved health and wellbeing by developing training plans specific to the client's needs. • Designed exercise programs specific to individual clients' goals and abilities.

• Achieved level 1 and 2 IB Primary Years Program (IBPYP) certification. • Implemented lessons for preschool-5th graders based on the PYP curriculum, including swimming for Kindergarten through 5th grade and conducted classroom units of inquiry with physical education PYP units. • Coordinated Primary School Sports Day and coached the high school girls' soccer team.

• Instructed sixth and seventh graders, in multiple fitness, sports, and lifetime activities, developed assessments specific to the students' needs, including ESOL students, and engaged the students with cooperative team building activities. • Taught a variety of health lessons such as, human growth and development, drugs and alcohol, and nutrition. • Utilized the Sport Education Model: Prepared student lead lessons for soccer and dance. • Managed IEP meetings and parent conferences, constructed and Implemented behavior plans and incentives.