Lena Thompson: Server
Lena Thompson
Server
United States
Skills
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Interests
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Summary
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Activity
Projects
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Work experience
Outback Steakhouse
Server | 09/2016 - Current
? Advertise, marketed, and recommended menu items to ensure customer satisfaction
? Conducted final check of food items prior to serving customers to ensure quality maintenance
? Ensured the cleanliness of the dining area and food items before serving
? Maintained serving standards and followed all regulations while performing duties
? Provided exceptional customer service to ensure repeat business
Innovative PR
Administrative Assistant | 09/2019 - 08/2020
? Formed strong influencer/partnership relationships to cultivate brand deals with multiple clients in order to expand their brands reach across buyer personas
? Worked with social media team in creating content to increase follower engagement for brands
? Created and managed a high-quality PR influencer/talent list to coordinate social media campaigns and send outs to increase brand recognition on multiple platforms
? Increased community engagement by producing weekly photo and video coverage of campus events, and providing live social media updates
Armatic
Marketing & Public Relations Intern | 03/2019 - 08/2019
? Wrote knowledge-based articles on company software to help users understand content/answer any questions
? Represented the online presence of marketing expenditures to stay in touch with customers and find new ways to better improve the company
? Created and optimized content specific to social media platforms such as: Facebook, Instagram, and Twitter
? Spearhead the agency 's social media strategy by creating compelling copy and content, increasing engagement with followers, and setting up paid digital advertisements
Education history
California State University
Bachelor's Degree | 2015 - 2020
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