Leonardo silva: Event Organizer in Carlsbad, CA

Farmers Insurance Open 2022, Concession Assistant Manager - Managed all operations of Front of house and executed F&B concessions, operating plans, policies, and procedures and managed staff on site. ? Rose Bowl 2021, Hospitality Manager for the Tailgate party and Parents brunch. ? Super Bowl 2022, Hospitality Manager, Rams pregame party.

Responsible for all aspects of production of surfboards, management, design and customer service assistance. ? Responsible for helping maintain company policies and procedures. ? Maintaining the stores clean, safe, and attractive environment.

? Itaipu Project - Solution Manager 7.1 Implementation and support Project ? Implementation and Configuration of SAP Solution Manager System at Itaipu Hydroelectric Dam, the largest operational Hydroelectric energy producer in the world. ? Development and support workflows for Change Request Management (ChaRM) and Service Desk (ITSM). ? Creation and maintenance of access profiles providing more security for Solution Managers users. ? Development training material for business user of the SAP Solution Manager

? Petrobras Project - Solution Manager 7.1 Implementation and Support Project and Operation ? Implementation of the Global rollout's concepts using the best SAP best practices of using Solution Manager. ? Construction and validation of the new business processes tree with Petrobras business areas. Elaboration of the governance strategy for the global documents. Design of the ChaRM Workflows for SAP Solution Manager 7.1. ? Creation of the business role for the ChaRM workflows users and segregated profiles. Integration of applications ? Solution manager, ARIS and HP Quality Center - Definition, adaptation, and execution of Transition Plan from previous SAP Solution Manager (7.0) to the newest one (7.1)

? SAP Solution Manager 7.0 Implementation Project and Operation, Petrobras. ? Accomplished a full lifecycle SAP implementation. Project preparation, Business blueprint, Realization, Final preparation and Go live. ? Solution Manager support for more than 500 active users. ? Implementation and configuration of the Change Request Management (ChaRM) for transport management. ? Participation of the rollout to the International Division of the Petrobras. Established retrofit functionality and workflow with e-mail notifications and alerts. ? Definition, creation and maintenance of access profiles and business processes. ? Creation of training material and training execution for end-users. ? Integration between systems like SAP Solution Manager, ARIS and HP Quality Center (HPQC). ? Business Intelligence 7.0 Implementation Project ? Technical development of Dashboard for Items Control - Solution developed in BW, BEx, SAP Solution Manager and SAP Enterprise Portal. ? Backend: DataStore Objects (ORD), cubos, Multicubos, Transformations, Process Chains; ? Frontend: SAP Business Objects, Dashboards with Xcelsius.