Leslie Huft: INCREDIBLY VERSATILE, DEDICATED, OUT-OF-THE-BOX THINKER Known for creative solutions, service excellence, and adaptability in fast-paced environments in Austin, Texas

- Utilized strong communication and interpersonal skills to build rapport and trust — skills directly transferable to client interactions. - Maintained accurate client records using Eleads CRM, mirroring the precision required in automotive documentation. - Delivered consistent, empathetic service, ensuring client satisfaction and long-term relationships.

Provides excellent customer service Interact and consult with customers to guide them through their vehicle purchase. Create the best vehicle-buying experience to make lifelong customers. Assist customers in selecting the right vehicle for their lifestyle. Trained on the specific products we offer and their benefit to our customer. Presented vehicle attributes, model options, features, purchase and finance options and store policies and services to customers. Ensured timely follow up and maintain strong relationships with previous and prospective customers. Track customers using store specific management system/s. (Eleads) Kept up to date on new products, features and accessories. Attended product and training courses

Provides outstanding customer service Assists Customers in any way necessary Register-trained Assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Understands the Loss Prevention Awareness program, the Shortage Highway, and merchandise protection standards. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders