Mala Hayati: Senior Process Executive in Kuala Lumpur, 14
Mala Hayati
Senior Process Executive
Kuala Lumpur | MY
Skills
No information
Interests
No information
Industries
Tech
Summary
Activity
Projects
No information
Work experience
Cognizant
Senior Process Executive | 12/2018 - Current
Nationality
• Reviewing photos, videos, text-based context and making a Indonesia
decision according to the policy/SOP given
• Reach a daily target of jobs given and flagged each job in Skills
timely manner Employee Recruitment
• Identifying improvement opportunities in work flow and Analytical Skills
suggest solutions Campaign
Written communication
Costumer Service Dispute at Shopee
report by contacting the buyer | 05/2017 - 11/2018
Jakarta
May 2017-Nov 2018
• Receive email reports of problems between buyers and Languages
sellers Indonesia
• Make a report by contacting the buyer, and requesting the English
reporting data such as videos or photos of products that have Portuguese
problems Javanese
• Give a decision on which party wins the dispute and receives
funds Education
Education history
Instituto Camões
| 2012 - 2016
Connections
Companies (0)
No information