Marc Cesar: Sales Assistant in East Los Angeles, CA

Develop and deepen customer relationships to drive revenue growth. Assist National Sales Manager in creating nationwide promotions and programs while computing profit margins for company and customers alike. Generate sales reports daily using programs such as Tableau to provide YTD numbers against previous years.

Achieved sales goals, distribution targets, and market share through proactive management of territory. Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person with sales pitches and presentations. Monitored competition with intel from accounts and research

Provided primary customer support to internal and external customers in fast-paced environment. Entered customer interaction detailed in SX.e to track requests, document problems, and record solutions offered. Evaluated account and service histories to identify trends, using data to mitigate future issues. Answered customer telephones calls promptly to avoid on-hold wait times.